Technicien Support Client H/F

Technicien Support Clients

Integrated into the R&D department at the Romans sur Isère site, the Client Support Technician has the following main missions:

Analyses and Expertise with Commercial Service & Quality Control

• Plan and analyze the different properties (mechanical, chemical analyses) requested by clients, commercial service, or subsidiary. Write the control report while meeting deadlines.

• Manage investigations of client complaints on elastomers. Verify the requested elements and provide a response to the requesting commercial service.

Expertise Role with Clients

• Train clients in hand molding techniques. Adapt and revise training content based on the client. Advise clients during the ELA academy training by providing technical recommendations for manual molding. More broadly, provide technical advice to the client, especially in cases of specific production and/or constraints.

• Offer advice and technical support actions for clients

• May be involved in communicating the analyses made (internal and/or external clients)

Other Activities within the Laboratory

• Occasionally support activities of AD, R&D, QM, and production support

• Establish a procedure related to analytical equipment if needed

• Review, maintain, and communicate the data of articles produced at the Romans production site

• Ensure regular control, cleaning, and optimal organization of workstations and laboratory equipment to guarantee maximum operational level. May also ensure technical relations with equipment suppliers.

Skills / Experiences / Qualifications

Skills / Experiences

• Writing skills and mastery of PowerPoint

• In-depth knowledge of polyurethane

• English level B1-B2

Interpersonal Qualities

Analytical mind

Basic writing skills in French and English

Ability to communicate on a technical subject

Pragmatic spirit, Teamwork, Flexibility

Qualifications

BTS/DUT/Licence Pro specialty in chemistry/material science/laboratory (Bac +2 to Bac+3)

Minimum 3 years of experience in the same position or in the polyurethane field

Are you as curious, courageous, and colorful as we are? If so, we can offer you an exciting career opportunity. We look forward to receiving your application including a cover letter, resume/CV, and relevant certificates. Become part of our team - apply now!

Covestro welcomes applications from all individuals, regardless of racial or ethnic origin, skin color, nationality, religion, philosophy, gender, age, physical characteristics, marital status, disability, appearance, sexual orientation, and sexual identity. We are committed to treating all applicants fairly and avoiding discrimination.