New Store & Services Support Team Member - DC United States

DC Team Member

Born in Australia, loved around the world.

At Cotton On, we know good style goes well beyond what's in your wardrobe. We're here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.

We're playfully rebellious and always optimistic. Join our world and let's do good things together.

Benefits You Will Love..

• 50% Team Member discount for all Brands/Products
• Competitive Pay
• Wellness Support 24/7
• Performance & Peak incentives to reward & recognise our team
• Great benefits for YOU & your family – Medical, Dental, Vision + more
• 401(k) matching program, with a commitment to financial literacy and support
• Development opportunities that could take you anywhere
• Quarterly COG Awards + real time recognition

The Role

The DC Team Member position is diverse and may encompass a number of operational and functionally specific roles – the primary function of a Team Member is to perform Picking duties however DC Team Members may also perform Packing, Sorting, Dispatch, Inwards & Forklift Operation or other operational duties. The basic objective of this position is to provide the organization with high quality, accurate, and efficient warehousing and logistics support.

• Safety: Demonstrated understanding of and commitment to safe work practices

• Attention to Detail: Committed to delivering accurate results

• Fast & Flexible: Displays a sense of urgency, whist retaining safety and accuracy, and is receptive to change

• Team Focussed: A team player who supports the team by removing hazards and obstacles to productivity

• Displays Cotton On Group's Core Values

• In accordance with DC Task Analysis including but not limited to:

- Coverage of approximately 8km brisk walking across a full shift

- Frequent and repetitive standing, reaching, squatting, bending

- Frequent and repetitive manual retrieval of items from pallets/shelved cartons

- Frequent and repetitive lifting of packages of various weights up to approximately 30kgs

- Consistent pushing of manual trolley

Due to the changing operational demands and seasonal peaks of a retail business, there may be a need for the DC Team Member to work outside of standard operating hours when necessary, which may include work on weekends and public holidays

WHAT YOUR ROLE DELIVERS

SAFETY- Promote safety awareness and incident prevention

- Perform all duties safety and according to Safe Work Practices and all other Site Safety requirements not limited to use of PPE, Housekeeping, Traffic Management & Safe Manual Handling

- Maintain a clean and safe workplace

OPERATIONS- Perform all duties in line with site &/or Brand specific KPIs inc:

o Shipping

o LPNs

o Accuracy

o Productivity

o Other operational KPIs as applicable

TEAM- Awareness of applicable administrative procedures

- Awareness of Distribution 'non-negotiables'

- Awareness of Group policies & procedures

- Other reasonable duties as directed

- Awareness of Cotton On Group Values, Ethical Framework and Code of Conduct

MEASURES OF SUCCESS

• Actively participate in Safety Campaigns

• Comply with all safety related policies, procedures, SWPs and all other safety requirements and expectations

• Report all hazards, near misses, incidents & injuries

• All Shipments GRN'd within DC Lead Times / all Shipments (inc AF & LCL) processed within expectations

• 1 LPN per Carton Received

• Pick, Gun, Carton, Unit & Active/reserve location accuracy

• Pick, Fill to Active & Pull from Bulk rates.

• Local DOT

• 3PL DOT ex DC

• Local DIFOT

• Ensure accurate daily clock in/out via Timeteq

• Compliance with non-negotiables list

• Compliance with COG policies and procedures

• Display behavior in line with Cotton On Group Values, Ethical Framework and Code of Conduct

TECHNICAL SKILLS AND EXPERIENCE

• Experience in a fast paced, KPI driven Logistics, DC or similar environment

• Experiencing in a similar position highly desirable

• Certificate level qualifications in Warehousing desirable but not essential

• Experience using WMS & RF systems

PHYSICAL REQUIREMENTS

• Ability to move around the store throughout the shift/workday

• Ability to lift, carry, push, and pull up to 50 pounds regularly (e.g., boxes or other merchandise packages, bins, clothing racks, stools/ladders)

• Ability to regularly squat/kneel (e.g., to access under-storage bins, during visual resets)

• Ability to regularly use a ladder, step stool or raised platform safely to complete required tasks

Cotton On's purpose is to make a positive difference in people's lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men's, kids, body, accessories and stationery.

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.

We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

If you have any individual needs in order to fully participate in the recruitment process, please contact us at hrusa@cottonon.com.au so we may support you in completing the job application process.

This is a full time hourly paid position with a wage range of $16.50/hr