Agency Service Representative

Agency Services Representative (ASR)

InSight Risk Management, a member of Correll Insurance Group, has an immediate need for an Agency Services Representative (ASR) at our Cordova, TN location. Position Summary: Supports the Commercial Lines division while learning the insurance business. Initial training is provided, with responsibilities expanding based on teamwork, learning ability, and professional growth. Over time, the role includes assisting multiple account managers and electronically marketing client accounts to insurance carriers to secure optimal coverage and pricing. This position offers exposure to various insurance concepts and techniques.

Essential Duties and Responsibilities:

• Maintain organized, accessible records in line with agency standards.
• Collaborate with team members to provide required documents and checklists.
• Use electronic tools to manage tasks and track renewals.
• Adapt quickly in a fast-paced, customer-focused environment.
• Perform general administrative tasks and document processing.
• Notify customers as needed.

Minimum Qualification and Experience:

• Willingness to obtain a Property & Casualty Insurance License within 6–12 months (Correll Insurance Group provides support).
• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Excellent organization and multitasking abilities.
• Proficient in Microsoft Office 365 (Word, Excel, Outlook, Teams).
• Professional appearance and discretion with confidential information.
• Friendly, customer-focused attitude.

Work Location: Cordova, TN

Work Type: Full-Time, M-F, Non-Exempt

Summary: If you enjoy helping others and are a compassionate, customer-focused individual, then apply today! At Correll Insurance Group we pride ourselves on our insurance products and customer service, and inclusive work environment for our team.

Note: The information contained in this job description has been prepared to indicate the general nature of work performed by an employee within this classification. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Correll Insurance Group has been in the Carolinas since 1931. The local agents of Correll Insurance Group offer individual and business insurance solutions. We develop client relationships to provide insurance packages, including homeowners and car insurance, flood and liability insurance, for both businesses and families. We support local, independent agents who serve the towns they live in. Correll agents offer services backed by the resources of an established, national firm. Correll Insurance Group, one of the largest independent insurance agencies in the Southeast. We are a Trusted Choice® independent agency that represents more than 200 insurance companies, allowing us to design the best product for most situations. This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.