Banking Ops Specialist

Banking Ops Specialist

Our client, a diversified financial services company providing banking and investing services, is seeking a Banking Ops Specialist for a 3+ month contract role located in Islandia, NY. This role is hybrid. The Banking Ops Specialist supports routine day-to-day operations of consumer and commercial banking. Under moderate supervision, this job performs administrative/transactional banking tasks such as assisting with service transactions, supporting multi-channel inbound referrals, verifying daily proofs and processing payments that sometimes require interpretation or deviation from standard procedures.

Key Responsibilities and Duties:

• Answers service calls and responds to customer questions to ensure customer gets the information they require.
• Drafts daily proofs and reconciliations that are compliant with corporate accounting and control policies.
• Processes payments, tickets and online entries and ensures that all information is accurate.
• Researches routine customer, branch or bank inquiries and escalates issues as necessary.
• Considers multiple resources and records when investigating customer inquiries.
• Enters transactions into CRT/PC and balances general ledger accounts.
• Ensures work is properly safeguarded and controlled in accordance with banking policies and procedures.

Top Required Skills:

• Excellent interpersonal and communication skills through email and phone.
• Knowledge of due diligence involving CIP and KYC and OFAC. Understanding of banking procedures and compliance regulations
• Prior banking experience
• Knowledge of the D1 Application Management system.
• Knowledge of CIP requirements including review of Lexis Nexis.
• Identification of fraudulent applications.

Preferences:

• Problem-solving abilities and strong attention to detail.
• Effective time management skills
• Proficiencies in Microsoft Office Suite and banking software applications

Pay rate- $20.00/hour