Network Operations Center Associate

Network Operations Center Associate

Corpay is looking to hire a Network Operations Center Associate within our SVS division. This position falls under our Technology Operations line of business and is located in Louisville, KY. In this role, you will be responsible for monitoring and supporting the corporate production WAN/LAN infrastructure, ensuring seamless operations in a 24/7/365 Data Center environment. You will report directly to the IT Operations Manager and collaborate regularly with IT support, engineering, and external clients.

As a Network Operations Center Associate, you will be expected to work on-site in a structured shift schedule:

• Day shift
• Rotating weekends
• Weekdays
• Weekend availability

SVS will set you up for success by providing:

• Assigned workspace in our Louisville, KY office
• Company-issued equipment
• Formal, hands-on training

Role Responsibilities

• Monitoring the general health of network infrastructure using SolarWinds
• Diagnosing and resolving network issues to maintain system uptime
• Escalating technical problems to engineering when necessary
• Interacting with internal and external clients professionally to identify and resolve incidents
• Documenting issues and resolutions in the ticketing system according to Incident Management Procedures

Qualifications & Skills

• Associate's Degree / Technical Certification in Computer Science or related field, or 1-2 years of network operations experience
• Experience with Cisco equipment preferred
• CCENT Cisco Certification is a plus
• Strong troubleshooting and multitasking skills
• Security-minded approach to network management
• Proficiency in Microsoft Word, Excel, and PowerPoint

Benefits & Perks

• Comprehensive Benefits Package including, Medical, Dental, Vision and Paramedical benefits, as of day one
• Optional company match RRSP program
• Virtual fitness classes offered company-wide
• Time-off including major holidays, vacation, sick, personal, & volunteer time
• Discounted gym membership rate
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

Equal Opportunity/Affirmative Action Employer

Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.