Accounts Payable Outsourcing & Client Support

Accounts Payable Outsourcing & Client Support

Copay is currently looking to hire an Accounts Payable Outsourcing & Client Support within our AP Outsourcing & Client Support (APO) division. This position falls under our Copay Cross Border line of business and is located in Bala Cynwyd, PA. In this role, you will be responsible for serving as an extension of our clients' Accounts Payable departments and must be flexible while demonstrating a willingness to "own the process" in delivering customized AP solutions, foreign payment expertise, and exceptional client support. You will report directly to the Manager, AP Outsourcing & Client Support, and regularly collaborate with the cross-functional team.

As an Accounts Payable Outsourcing & Client Support, you will be expected to work in a Hybrid environment. Copay will set you up for success by providing:

• Assigned workspace in Bala Cynwyd, PA
• Office set up
• Company-issued equipment + remote access

The responsibilities of the role will include:

• Learning and applying knowledge of customized Invoice Automation Solutions for each client.
• Serving as the primary point of contact for assigned clients, addressing requests and facilitating invoice and file exchanges.
• Executing various Accounts Payable and payment-related functions at the direction of clients.
• Communicating clearly and professionally with clients, supervisors, and team members.
• Processing and entering international invoice data accurately, while following data policies for micro-hedging.
• Complying with all applicable policies, standards, guidelines, compliance requirements, and controls.
• Performing additional duties as assigned by the supervisor.

Qualifications:

• High school diploma or GED
• Microsoft Office experience is required
• General computer literacy and touch-typing skills are required
• Previous client service experience strongly preferred
• Previous data entry experience in an office setting preferred, not required
• Ability to work efficiently and accurately with minimal supervision
• Organized and able to multitask and prioritize effectively in a fast-paced environment
• 2+ years of relevant experience

Benefits & Perks:

• Medical, Dental & Vision benefits available
• 1st month after hire, Automatic enrollment into our 401 (k) plan (subject to eligibility requirements)
• Virtual fitness classes are offered company-wide
• Robust PTO offerings including: major holidays, vacation, sick, personal & volunteer time
• Employee discounts with major providers (i.e., wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

Equal Opportunity/Affirmative Action Employer

Copay is an Equal Opportunity Employer. Copay provides equal employment opportunities to all qualified applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.