System Engineer Multi - tenant Data Centers EMEA (m/f/d)

System Engineer Multi-Tenant Data Centers EMEA (m/f/d)

For our location in Berlin, Germany, we are looking for a System Engineer Multi-Tenant Data Centers EMEA (m/f/d).

Scope of Position

Are you a tech-savvy professional with a passion for innovation and customer engagement? Do you thrive in a fast-paced environment and have experience in network architecture? If so, we have the perfect opportunity for you!

Position: Systems Engineer MTDC EMEA (m/f/d)

Location: Berlin, Germany

Language Requirement: Fluent in German, English and other European languages

As a Systems Engineer at Corning, you will be responsible for the Bill-of-Materials (BOMs) generation process and you will represent Corning as a product and solution expert, working closely with both internal and external customers across the EMEA region. This role is a blend of technical expertise and customer interaction, requiring a dynamic individual with excellent communication skills and a robust background in network architecture.

Key Responsibilities

Conduct thorough BOM verification to ensure accuracy, completeness, and compliance with specifications and Corning's product portfolio.

Advise customers (internal or external) about products and their use in various applications. This includes explaining product benefits and determining detailed part number lists necessary for system solutions to fulfill customer RFQs (Request for Quote).

Collaborate with account managers and customers to address technical inquiries, provide solutions and resolve any discrepancies identified during the BOM verification process.

Create datasheets, system design, rack elevation drawings, technical papers and customer responses as needed.

Deliver internal and external training, workshops and presentations on Corning products directly to customers, installers, and distribution partners.

Provide pre-sales and after-sales customer support including product recommendation, system design, system installation training, testing, and troubleshooting at customer site.

Provide feedback to development/PLM (product line management) regarding new product evaluation, product improvements and compliance to regional standards and norms.

Qualifications and Experience

Education: University Engineering Degree.

Experience: At least 2-5 years in Telecom, Data Center, or ICT (Information & Communications Technology) design and engineering.

Required Skills

• Strong German and English writing and speaking skills. Any additional European language (French, Spanish, Italian, etc.) is considered a big plus.
• Data center or Telecom Network Design knowledge and related proven experience.
• Demonstrated Technical Support Experience (customer oriented, field solutions, timely responses).
• Ability to effectively communicate technical and complex ideas to both highly technical audiences and individuals with limited technical background.
• Comfortable working in cross-functional team environments and a willingness to collaborate and learn from others.
• Strong computer skills (Office365, Power point, Word, Excel, Visio) and BlueBeam.

Desired Skills

• Good hand skills: mechanical /troubleshooting/repair skills.
• Telecom active equipment configuration: Ethernet switches, IP routers, OLT/ONT, etc.
• Proficiency in programming languages such as Python, JavaScript, Java, or similar.
• Project Management skills or certifications such PMP, ACP, PRINCE2 or similar.
• Relevant industry certifications such as RCDD, DCDC, CDCDP or similar are considered a big plus.

Travel Requirements

Up to 25% of the working time, primarily within Europe, but also potentially to the US, or Asia.

Benefits

• Flexible Hybrid Working Model
• Training & Development
• Performance Bonus