Associate Director, Online Threat Intelligence

Associate Director

The Associate Director will lead the build and operational management of a Bay Area presence for Control Risks global Online Threat Intelligence (OTI) team. They will work with the Global Head of OTI and regional team leads in the delivery of complex online threat intelligence engagements, ensuring effective coordination across the global department and with the regional OTI team leads in Washington DC, EMEA and APAC.

Tasks and Responsibilities

Client Engagement

• Lead scoping conversations with existing and prospective clients as a subject matter expert. Provide insight into how OTI deliverables can bring value to our clients.
• Assist in the operational and commercial management of cross-regional engagements, acting as a key point of contact for client stakeholders.
• Develop additional business opportunities for the global team, with a primary focus on the Americas market.
• Produce proposals that address the needs of our clients across the full range of OTI deliverables.
• Brief external stakeholders on intelligence product, including key findings, analysis and recommended mitigation actions for our clients.
• Innovate and provide engaging solutions to the challenges of our clients, proactively anticipating their security needs.
• Demonstrate and understanding and awareness of the broader complimentary offerings of other teams within Digital Risks.

Intelligence Assessments

• Lead on complex intelligence investigations, utilizing a broad range of sources to provide analytical conclusions and advice to our clients.
• Take a lead role in organizing, conducting and reviewing monitoring deliverables and threat and exposure assessments.
• Provide tactical and strategic level insights to our clients related to their threat environment and broader industry trends.
• Produce high-quality written analysis in a time-sensitive manner.
• Ensure that there is alignment with the global delivery teams, working with them to standardize intelligence product and deliverables on key global engagements.
• Innovate and provide engaging solutions to the objectives of different stakeholders. Work with the OTI global leadership to develop products and enhance underlying methodologies.

Team Management

• Recruit, train and manage the team for the Bay Area OTI presence.
• Work with the regional OTI leadership in the Americas, EMEA and APAC; ensuring that all teams are effectively coordinated from an operational perspective.
• Ensure that global processes and workflows are effectively managed and reflected evenly across each region.
• Promote a management and team culture that incentivizes high performance and collaborating across regions within the business.

Operations and Business Management

• Take a leading role in ensuring adherence to KPI metrics, using those insights to inform operational and commercial decisions.
• Liaise with peers in the global OTI team, coordinating delivery on global engagements and ensuring standardization of SOPs and final deliverables.
• Act as a key point of contact for invoicing and forecasting in OTI AMER.
• Oversee and adherence to all operational and confidentiality requirements by the team. Ensure that all policies are maintained and followed throughout.
• Develop thought leadership and marketing activity to increase awareness of OTI throughout the business.