Oracle Managed Services Manager

Deloitte Enterprise Performance Team Opportunity

Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions.

The Team Enterprise Operations as a Service provides multi-year managed service contracts to support enterprise technology investments and key business processes. We ensure continuous modernization and transformative business changes through five key services: SAP Operations, Oracle Operations, IT Operations, Supply Chain Operations, and Finance Operations. Our mission is to help businesses thrive by maintaining their essential operations and enabling growth.

Are you looking for a role where you can establish a deep and long term relationship with your client while delivering ongoing support and enhancements for technology and business processes through long-term contracts? Join us where you will have the opportunity to work with cutting-edge platforms like SAP, Oracle, ServiceNow, and Workday Financials. We leverage AI, automation, and analytics to streamline operations, ensuring our clients' success. Apply now and become part of a team that drives innovation and excellence!

Work You'll Do

As a Manager, you will lead and deliver Operate (AMS) engagements by transitioning, stabilizing, and maintaining a steady state of operations for large and medium-sized companies. Illustrative activities include:

• Provide service excellence by identifying key client business issues.
• Determine and anticipate client needs by supplementing the standard services with innovative approaches and continuous risk management
• Work closely with Account leadership
• Define recommendations for the client in the context of the overall engagement.
• Implement and oversee the quality of deliverables by effectively managing the team and day-to-day relationships to ensure exceptional performance.
• Participate in the development, pricing, and presentation of proposals.
• Manage, mentor, and develop team members.

Qualifications Required

10+ years Oracle experience

Delivery Management experience in Managed Services

3+ years Delivery Management experience

Experience with ERP Operations and associated Boundary Applications

Managed support engagements with Oracle ERP clients

Experience in proposal development such as sizing for Oracle ERP and associated boundary applications operational models

Bachelor's degree

Ability to travel up to 25% on average, based on the work you do and the clients and industries/sectors you serve

Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Preferred

Oracle certification

PMP, CSM or Scaled Agil certification

Experience in multi-technology and multi-application environment

Experience in support roles in a multi-technology environment (ex. ERP, Reporting and Business Intelligence, CRM, Database Administration, SOA and B2B)

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $124,700 - $207,800. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.