Medical Practice Patient Representative (clerical Office Assistant) - NHMP Danbury Nephrology Danbury, CT

Medical Practice Patient Representative (Clerical Office Assistant)

At Nuvance Health, we cultivate an inclusive culture where everyone feels welcomed, respected, and supported. Together, we are a team of 15,000+ strong hearts and open minds. If you share our values of connected, personal, agile, and imaginative, we invite you to discover what's possible for you and your career. When you join our growing, multi-specialty medical practice, you can enjoy the advantages of being a part of a large health system while working in a more intimate setting than a hospital. You can build relationships with patients over time as you take advantage of opportunities for more team building, socialization, and work-life balance. We offer a range of outpatient practices, including primary care, oncology, neurology, gastroenterology, endocrinology, OB/GYN, bariatric, surgical, cardiology, and infectious diseases. Join the Nuvance Health medical practice and be part of a collaborative team in an environment of open communication and unwavering compassion. $500 Sign On Bonus (External Hires Only)

Title: Medical Practice Patient Representative (Clerical Office Assistant) - NHMP Danbury Nephrology Danbury, CT. Full Time/40 hours per week, 8-hour shifts, 8:30am - 5:00pm, Monday - Friday.

Summary: Provides clerical and administrative support and coordinates the patient care activities for medical practice.

Responsibilities:

1. Greets and welcomes patients upon arrival and communicates pleasantly and effectively.
2. Ensures accuracy of patient's information, including demographics and insurance.
3. Answers phones, routes call, takes messages, and assures accurate communication – both verbally and via the EMR system
4. Registers, verifies, and schedules patient appointments, testing, and referrals.
5. Schedules and reschedules appointments according to office protocols.
6. Monitors applications and manages worklists as applicable.
7. Collects co-pays and reconciles money for deposit.
8. Obtains and coordinates record retrieval for new and established patients.
9. Performs intake and processing of medical records and other documentation where applicable.
10. Fulfills all compliance responsibilities related to the position.
11. Maintains and models the organization's values.
12. Demonstrates regular, dependable, and predictable attendance.
13. Performs other duties as required.

Education Required: High School Diploma/GED or equivalent • 1 year customer related experience required • Preferred: 1+ years of healthcare experience Salary Range: $18.13 - $34.50 Hourly (Pay rate per years of relative experience)

With strong hearts and open minds, we're pushing past boundaries and challenging the expected, all in the name of possibility. We are neighbors caring for neighbors, working together as partners in health to improve the lives of the people we serve. If you share our passion for the health of our communities, advance your career with Nuvance Health! We are an equal opportunity employer Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources.