VP, Professional Services - Remote Eligible

VP, Professional Services

A career that's the whole package! At Conga, we've built a community where our colleagues can thrive. Here you'll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard.

Conga accelerates the customer's journey to becoming a more connected and intelligent business. The Conga Advantage Platform is recognized worldwide for enhancing this journey, bringing together Configure, Price, Quote, Contract Lifecycle Management, and Document Automation capabilities on a single open platform. It integrates seamlessly with any ERP, CRM, and Cloud. Powered by a unified data model and purpose-built AI, Conga helps companies achieve a unique advantage—one built on seamless connection, actionable intelligence, and scalable growth.

Our approach is grounded in the Conga Way, a framework that encapsulates our values and drives everything we do as an organization—from hiring to decision-making and product development to colleague programs. Created with direct input from our colleagues, the Conga Way forms the foundation of our vibrant culture.

Locations: Remote US (ET preferred); Broomfield, CO Reports to: SVP, Professional Services

A quick snapshot As the VP of Conga's North America Professional Services organization, you'll be responsible for leading the strategy, execution, and delivery of services while driving operational excellence, customer satisfaction, and revenue growth through scalable service offerings, including implementation and consulting. You'll lead and manage Conga's highly skilled PS team in the delivery of our high-end solutions. This includes building the team, embedding best practice processes, managing key customer relationships, overseeing execution plans, and planning efficient resource growth and allocation across the team to deliver for all our clients. You'll be a facilitator, a coach, an advisor, and never stop asking questions. You'll drive Conga's strategic vision, foster a culture of innovation, and demonstrate inspiring leadership that motivates teams to exceed expectations and deliver exceptional customer value.

Why it's a big deal… Conga's Services team strives to deliver a best-in-class customer experience while delivering growth and profit by driving rapid implementation of Conga innovative software solutions – it's an important part of the exciting growth we anticipate in the next few years. You'll have the opportunity to support the growth of the organization while managing and mentoring a fantastic team to develop along their career path as well. You'll act as a business owner, driving the actions and results that will lead to the team and company's success.

Here's what we're looking for… Related experience. You're an expert in sales of services for complex and strategic deals with a track record of executing and over-achieving your booking targets. You know how to develop SaaS solutions aligned to the customer's programs that will set them up for success. You can negotiate and sell to anyone – including all levels and teams of an organization. You've led a sales team/organization to follow strong sales methodology, organize optimally, and build the right incentive structures to motivate the team. You have experience in leading the development and rollout of GTM initiatives.

Inspire. You have a proven record of leading, training, and inspiring your team. You're able to hire the right people, in the right positions, and help them develop in their careers. You motivate teams and get them focused on a vision with a consistent sales methodology. You share your knowledge and expertise to develop a world-class sales team capable of hitting pipeline and bookings targets.

Expert relationship cultivator. It's important that you genuinely enjoy building relationships. It's not enough to simply be nice to others or enjoy working with others – you're truly interested in getting to know our customers and their needs. You can take their needs and your understanding of the nature of delivery to position the right solutions to the customers.

Strong communication and interpersonal skills. You're not just comfortable engaging in collaborative discussions, but initiating them, too. You're skilled at reading and adapting to different communication styles. When you speak, you are clear and concise. Your strong listening skills foster connections with our customers and allow you to accurately collect the right information so you can resolve issues in the most expedient way.

Willingness to travel. Let's face it – sometimes it's better to meet in person. There will be the need to travel to meet with customers and internal teams.

Here's what will give you an edge… Industry expertise. An understanding of Revenue Lifecycle Management software (CPQ & CLM) and/or Salesforce platform would allow you to hit the ground running.

Education. Successful completion of a bachelor's degree would be beneficial. The completion of a master's degree would be even better!

U.S base salary range: $224,767 - $382,104 USD

In the spirit of the Conga Way, we strive to design easy-to-understand compensation programs that are fair and free from any type of discrimination. In keeping with this approach, we are committed to delivering competitive compensation and benefits packages to our colleagues worldwide and communicating transparently about the structure of our compensation programs.

Listed below is the U.S. base salary range for this full-time position. Within the range, individual pay is determined by job-related skills, experience, and relevant education, or training. In addition to base salary, Conganeers receive a variable incentive pay component, perks such as flexible work options, and a full range of benefits including medical and dental insurance.

The posted salary ranges are for the expectations outlined in the job description. We are often open to a wide variety of profiles and sometimes have flexibility within our organizational structure to adjust the role responsibilities up or down should we select a candidate that is less or more experienced than the posted job requirements. In these occasional cases, we will communicate the revised salary range to the candidate during the selection process.