Manager, App Dev & Support

Release Manager

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Position Summary

We are seeking an experienced Release Manager to lead the planning, coordination, and execution of software releases. This role bridges traditional release management practices with Agile methodologies, ensuring high-quality, timely, and well-governed deployments across multiple teams and platforms.

The ideal candidate will have a strong understanding of Agile concepts combined with experience managing release cycles in more structured or waterfall-driven environments.

Key Responsibilities

• Plan, coordinate, and manage end-to-end release cycles across multiple Agile and non-Agile teams
• Develop and maintain release schedules, roadmaps, and deployment timelines
• Facilitate release planning sessions, including sprint alignment and cross-team dependency tracking
• Collaborate with project managers, business analysts, developers, and stakeholders to ensure release readiness
• Manage risks, issues, and dependencies that may impact release scope, timeline, or quality
• Ensure adherence to governance, compliance, and change management processes
• Coordinate code merges, builds, and deployments across environments (Dev, QA, UAT, Production)
• Oversee release documentation, including release notes, runbooks, and rollback procedures
• Drive continuous improvement of release processes, tools, and automation
• Monitor post-release performance and lead retrospectives to improve future releases

Required Qualifications

• Bachelor's degree in Computer Science, Information Systems, or related field
• 5+ years of experience in release management, program management, or delivery management
• Hands-on experience in hybrid Agile environments (Agile + Waterfall)
• Strong understanding of Agile frameworks (Scrum, Kanban) and SDLC methodologies
• Experience with release orchestration tools (e.g., Azure DevOps, ServiceNow)
• Proven ability to manage complex, multi-team releases with competing priorities
• Strong communication, leadership, and stakeholder management skills

Preferred Qualifications

• Experience in enterprise data warehouse or large-scale enterprise systems
• Familiarity with cloud platforms (AWS, Azure, or GCP)
• Experience with automated deployment tools and version control systems (Git)
• Certification in Agile (e.g., Certified Scrum Master, SAFe) or ITIL

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $131,940 - $171,350.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.