Sales Development Representative

Sales Development Representative

Concord Technologies is currently seeking a Sales Development Representative for its growing Sales team. We are looking for exceptional individuals with a competitive spirit and the desire to put in the work to become a top performer. This role will be based in our Seattle headquarters near the vibrant Pike Place Market.

The Sales Development Representative is a key contributor to the continued success of Concord's growing Sales Team. In this frontline Sales position, you will be the first touch point between Concord and new prospective customers and be responsible for building sales/lead pipelines for the sales organization.

Concord craves your contribution of passion, commitment to excellence, high energy, and devotion to always doing what's right to build upon our vastly diverse and intellectually stimulating work environment. Concord is committed to the ongoing career development of its employees and has standardized on Miller-Heiman based selling principles to accelerate deal closure. Miller-Heiman classroom, remote learning, and/or additional training opportunities are provided by Concord. Opportunities for career advancement to inside sales or other company roles are available for our top performers.

Here's the thing: We're growing. Fast. And if your idea of a good time is being a part of something big, then this is the place—and the team—for you.

Headquartered in Seattle, Washington, Concord Technologies is one of the largest healthcare information and data transmission hubs, handling billions of documents each year. Within the healthcare ecosystem, Concord's solutions promote data interoperability through the efficient and secure exchange of critical, time-sensitive, and private documents between independent organizations, including medical records, prior authorizations, patient referrals, and explanations of benefits, among many others. Complementing its document transfer capabilities, Concord's AI-powered workflow applications allow organizations to receive, ingest, and direct large amounts of unstructured data, while enabling greater efficiency and process intelligence through tools that allow for document recognition, searchability, extraction, archiving, and automation. Concord has over 260 employees across its offices in Seattle, India, as well as remote employees across the U.S. The Company serves more than 200,000 users.

Essential Functions

• Meet and exceed daily, weekly, and monthly activity metrics through effective communication channels including phone calls, email, social media, and website chat.
• Execute targeted outbound campaigns to identify new contacts, assess their needs and fit with our products, and arrange product introductions.
• Proactively generate new business opportunities through outbound outreach.
• Schedule prospect meetings and ensure smooth communication among sales team members and stakeholders.
• Collaborate in building high-quality sales pipelines through strategic outbound efforts.
• Manage the initial sales process for assigned Marketing Qualified Leads (MQLs), including opportunity identification and product demonstrations.
• Qualify inbound MQLs and route them efficiently to the appropriate sales representatives.
• Handle inbound inquiries via phone, email, and web chat, providing timely follow-up and tailored product or service recommendations.
• Demonstrate exceptional time management to prioritize tasks and meet deadlines effectively.

Position Requirements

• Exceptional oral and written communication
• Prior SDR experience with a focus on outbound prospecting and supporting sales team in pipeline generation
• College Graduate

The compensation range for this role is $25 - $30/hour plus bonus. Range can flux dependent on experience.

Additional employee benefits at Concord Technologies:

• 401K plan w/ 6% company match (vests immediately)
• Flex-Time off + sick time
• 10 company holidays
• Full suite of health benefits (Medical, Dental, Vision)– employee only coverage covered at 100% (no employee cost). For employees + dependents, Concord covers 60% of premiums.
• Voluntary insurance options:
• Pet insurance
• Employee Life and AD&D
• Spousal Life and AD&D
• Child Life and AD&D
• Paid Parental Leave program
• Free unlimited ORCA card (Seattle area residents)
• Employee Rewards and Recognition through NectarHR
• Unlimited access to Udemy for Business

Concord Technologies is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.