Sr. Technical Representative, IT Operations (TCF)
Concentrix
Sr. Technical Representative, IT Operations (TCF)
Sr. Technical Representative, IT Operations (TCF) responsibilities include providing advanced technical assistance and support to users, next level troubleshooting hardware and software issues, installing and configuring computer systems, maintaining and upgrading IT infrastructure, managing network security, monitoring system performance, and training users on new technologies. Ensuring compliance with industry standards and regulations. This role is crucial in ensuring the smooth operation of IT systems and supporting the organization's overall technology needs.
Responsibilities include:
- providing advanced technical assistance and support to users
- next level troubleshooting hardware and software issues, installing and configuring computer systems, maintaining and upgrading IT infrastructure
- managing network security, monitoring system performance, and training users on new technologies
- ensuring compliance with industry standards and regulations
- this role is crucial in ensuring the smooth operation of IT systems and supporting the organization's overall technology needs
Location: PHL Muntinlupa - Alabang 2
Time Type: Full time
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