Sr. Specialist, Operations Support

Sr. Specialist, Operations Support

The Operations Support Manager is responsible for supporting and optimizing daily operations to enhance organizational efficiency and productivity. This role flexibly addresses cross-functional challenges as they arise—such as workflow coordination, process improvement, compliance support, and staff assistance—contributing to improved operational quality. Additionally, the role supports company-wide operational optimization and assists the Business Unit Head (Site Lead) in strategic tasks and planning. By monitoring workforce trends, driving initiatives to boost revenue, and supporting external visitor engagements, the manager plays a key role in sustaining organizational growth and stability.

1. Process Improvement & Cross-Functional Coordination

Analyze and improve operational workflows, and coordinate cross-functional initiatives to enhance organizational efficiency.

2. Workforce Analysis & Workplace Support

Monitor and analyze workforce trends, support team operations, and contribute to creating a comfortable and productive work environment.

3. Business Support, Administrative Operations & Communication Facilitation

Support business unit leadership with reporting, meeting preparation, and hosting of overseas visitors. Handle administrative tasks such as invoice processing and overtime tracking, and facilitate communication for employees with overseas managers.

Location: JPN Yokohama MM Park Building 11th Flr, 3-6-3 Minatomirai, Nishi-ku

Language Requirements: English (Required), Japanese (Required)

Time Type: Full time

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