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Specialist, Sales Development - Bilingual
Engage customers to promote product benefits and secure contract renewals
Bogota
Entry Level
23 hours agoBe an early applicant
Concentrix
Provides customer experience outsourcing, digital transformation, and business process services for global enterprises across diverse industries.
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Sales Representative
The Sales Representative is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
Responsibilities include:
- Providing accurate weekly/monthly/quarterly sales forecast
- Mastery of product knowledge and technical understanding of services to assess client requirements
- Initiating steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
- Managing external competitive pressures and handling objections to retain customers or win new customers
- Managing a high volume of customer contacts through phone and email each day – majority of communication is outbound
- Working with your team and management to provide a professional experience during all interactions with customers and prospects
- Maintaining the customer management system (CRM) to ensure all relevant data is captured
- Undertaking sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
- Working with a team and reporting directly to a Sales Manager
About Concentrix
Provides customer experience outsourcing, digital transformation, and business process services for global enterprises across diverse industries.