Lead Devops Engineer - Remote Eligible

Lead DevOps Engineer

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year. Join us and be part of this journey towards greater opportunities and brighter futures.

We are seeking a highly experienced and strategic Lead DevOps/Platform Engineer with 8+ years of experience to drive our overall DevOps strategy, design enterprise-grade Infrastructure as Code (IaC) and microservices CI/CD architectures and lead complex release management. This role involves setting the technical direction for our platform, mentoring team members, and ensuring the scalability, reliability, and security of our cloud-native systems. This role requires close collaboration with the Cloud Architect to ensure strategic alignment and technical vision.

Key Responsibilities

• DevOps Strategy & Architecture
• Release Management Leadership
• Infrastructure & Platform Leadership
• Security & Compliance
• Team Leadership & Mentorship
• Documentation & Knowledge Transfer
• Collaboration
• Agile Integration

Required Qualifications

• 8+ years of hands-on experience in a senior or lead DevOps, Platform Engineering.
• Expert-level proficiency with cloud infrastructure Azure and related services.
• Proven ability to leverage the power of AI during active code or script development and for strategic decision-making.
• Extensive experience with Serverless computing and automated deployment of serverless functions using Azure DevOps Pipelines and/or GitHub Actions.
• Expertise in IaC tools (Terraform, OpenTofu, Bicep) for large-scale, multi-environment deployments.
• Deep experience with CI/CD tools (GitHub, GitHub Actions, Azure DevOps) and advanced deployment strategies.
• Strong scripting and automation skills (Bash, Python, PowerShell).
• Extensive experience with containerization and orchestration (Docker, Kubernetes).
• In-depth knowledge of security best practices for infrastructure, application deployment, and data security.
• Strong understanding of data lake/data warehouse concepts, APIs, and orchestration tools, ETL/ELT pipelines. Proficient in Azure or other cloud data services, with extensive experience in data-related services (ADF, Synapse, Databricks, Azure SQL, Blob Storage).
• Demonstrated ability to drive and implement complex technical projects.

Preferred Qualifications

• Multiple cloud certifications (e.g., Azure DevOps Expert, Azure Solutions Architect Expert).
• Experience in a regulated industry or with strict compliance requirements.
• Familiarity with secrets management and policy-as-code tools (e.g., HashiCorp Vault, OPA) at an enterprise level.
• Experience with chaos engineering and resilience testing.

Success Metrics

• DevOps strategy and platform architecture are clearly defined, communicated, and adopted across the organization.
• Infrastructure and environments are consistently delivered on time, highly stable, secure, and in alignment with enterprise architectural standards.
• CI/CD pipelines enable reliable, frequent, and automated software delivery with minimal human intervention.
• Advanced monitoring and alerting systems provide proactive insights and support rapid issue resolution.
• The team demonstrates continuous improvement in efficiency, reliability, and security metrics.

Location: IND Work-at-Home

Language Requirements:

Time Type: Full time