Kundeservicerådgiver For Kaizen Gaming

Customer Service Advisor For Kaizen Gaming

We are looking for dedicated customer service advisors for our team in Copenhagen. Concentrix is a global business outsourcing company, which means we help other companies with their customer service, finance, and other business processes. What does the job entail? As our customer service advisor for Kaizen Gaming, your primary duties will be to:

• Answer questions, handle complaints and comments via email and chat
• Ensure quick and effective help for all customer inquiries
• Treat customers with respect and follow the company's procedures and policies to ensure high customer satisfaction
• Communicate with other departments and follow up on ongoing cases related to customers' requests

We are a good match if you:

• Have excellent communication skills and are a good listener who takes time to understand and respond appropriately
• Are service-oriented and passionate about providing excellent customer service
• Have a technical mindset and basic computer skills
• Speak and write both Danish and English
• Can work full-time with varying work hours between Monday-Sunday, 24/7
• Have previous experience in customer service

What can we offer you?

• The opportunity to become part of an exciting and brand new project at Concentrix
• A permanent position in an international Fortune 500 company with great development and career opportunities
• A position with a fixed salary and a three-month trial period
• Development and training to enhance your skills
• Engaged and accommodating colleagues in a strong social environment

If this sounds like something for you, we look forward to hearing from you! We hope our new colleagues can start with us as early as April, so do not hesitate to send your application! Experience why over 440,000 game-changers worldwide call Concentrix their preferred employer!

Start Date: May 19, 2025 Work Format: Full-time (varying hours, 37 hours/week) Opening Hours: Varying in the timeframe Mon-Sun, 24/7 Location: From the office in Copenhagen, Borgmester Christiansens Gade 50