Kundeservicerådgiver For Kaizen Gaming

Join Our Team as a Customer Service Advisor for Kaizen Gaming in Copenhagen!

We are looking for dedicated customer service advisors to join our team in Copenhagen. In the role of a customer service representative at Concentrix, you will receive incoming inquiries via email, comments, and chat from customers who need support.

It is a big advantage if you have previous experience with service. Besides a good atmosphere and great colleagues, we also offer a modern and inviting office in Copenhagen.

Concentrix is a global company specializing in technology and service, supporting future brands in more than 70 different countries. With some of the world's largest and most well-known brands in our customer base, the chance that you have already interacted with one of our 440,000 Concentrix employees is quite high. Our game-changers deliver world-class customer service for our clients' customers, help them develop their business, and create good relationships.

As our customer service advisor for Kaizen Gaming, your primary tasks will be to:

• Answer questions, handle complaints and comments via email and chat
• Ensure quick and effective help for all customer inquiries
• Treat customers with respect and follow the company's procedures and policies to ensure high customer satisfaction
• Communicate with other departments and follow up on ongoing matters related to customer requests

We are a good match if you:

• Have excellent communication skills and are a good listener who takes the time to understand and respond appropriately
• Are service-oriented and passionate about providing great customer service
• Have a technical mindset and basic computer skills
• Speak and write both Danish and English
• Can work full-time with varying schedules between Monday-Sunday, 24/7
• Have previous experience with customer service

What can we offer you?

• The opportunity to become part of an exciting and brand-new project at Concentrix
• A permanent position in an international Fortune 500 company with good development and career opportunities
• A position with a fixed salary and a three-month trial period
• Development and training to enhance your skills
• Engaged and accommodating colleagues in a strong social environment

If this sounds like something for you, we look forward to hearing from you! We hope our new colleagues can start with us as early as January, so don't hesitate to send your application! Come and experience why over 440,000 game-changers worldwide call Concentrix their preferred employer!

Start date: January 12, 2026 Work format: Full-time (varying schedules, 37 hours/week) Opening hours: Varying times, Mon-Sun, 06:00 AM - 01:00 AM Location: From the office in Copenhagen, Borgmester Christiansens Gade 50