Kundeservicerådgiver For En Af Nordens Største Elektronik Firmaer

Join Our Customer Service Team!

We are looking for new colleagues to join our customer service team!

As a customer service representative with us at Concentrix, you will receive incoming calls from customers of one of the largest electronics companies in the Nordic region. You will handle calls regarding invoices, questions, and simpler troubleshooting, where your task is to help customers based on their needs. It is a big advantage if you have previous experience in service. In addition to a good atmosphere and great colleagues, we also offer a modern and inviting office in Copenhagen.

Concentrix is a global company specializing in technology and service and supporting the future's brands in more than 70 different countries. With some of the world's largest and most well-known brands in our customer base, the chance that you have already interacted with one of our 440,000 Concentrix employees is quite high. Our game-changers deliver world-class customer service for our clients' customers, help them develop their business, and create good relationships.

Your development is important to us. Therefore, you will get:

• Thorough training and access to the latest technologies
• Ongoing support and sparring from skilled colleagues and leaders
• Real opportunities for career growth – 80% of our leaders have started internally
• Free access to personal development and leadership programs that help you move towards your dreams

As a customer service representative, you will become an important part of our team and will:

• Provide fantastic support to our customers – primarily in Danish
• Answer inquiries via phone and/or email
• Help with questions about products, delivery, and invoices
• Create a positive experience in every customer contact

We are looking for you, who:

• Speaks and understands Danish and English
• Has a positive approach and a desire to learn new things
• Is passionate about helping people and creating good customer experiences
• Is comfortable talking on the phone
• Can work from our office in Copenhagen

What can you look forward to?

• A work environment filled with togetherness, fun, and good colleagues
• The opportunity to build valuable experience in customer service
• An exciting workplace where your ambitions have room to grow
• Fun team activities: quizzes, social events, and creative breaks
• Free access to fitness – around the clock
• Free parking right in front of the office
• Varying work hours between 8:30 AM and 8:00 PM (Monday to Friday)

Career growth and personal development. We provide you with all the necessary training, the latest technologies, and the support you need to succeed. At Concentrix, there are real opportunities for career and personal growth. Around 80% of our leaders and managers have been promoted internally! Therefore, we offer a range of free learning and leadership development programs designed to set you on the path to the career you have always dreamed of.

Ready for the next step? We are currently looking for new colleagues with a start date on February 2. If this sounds like something for you, do not hesitate – we look forward to hearing from you!