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Digital Operations Specialist

Support seasonal digital initiatives and ensure platform readiness for LATAM Nike Direct channels
Costa Rica
Entry Level
1 week ago
Concentrix

Concentrix

A global business services company specializing in customer engagement and business performance improvement.

Digital Operations Specialist

As our Digital Operations Specialist, you'll support the Operations team in driving the seasonal offense for LATAM NDDC (Nike Direct Digital Commerce) channels. You will support the correct operation for seasonal initiatives and key moments that align to the seasonal offense by performing different reporting and operational tasks per channel. Providing on-time updates and solutions for current processes regarding product readiness and platform operation to our NDDC stakeholders will be your main responsibility.

At Nike, we see our Digital Operations function as a source of competitive advantage. We're looking for a consumer focused leader with experience working in fast-paced environments, to help lead our digital offense. You have experience in (and passion for) digital and retail. We want someone with the skills and ability to lead and/or work cross-functionally, to coordinate alignment for digital processes.

As the Digital Operations Specialist, you'll report directly to de MX NDDC Site Ops Manager. You will work cross functionally with Business, Consumer Direct Marketing, DSM, Logistics and Tech functions at Territory, Geo, and Global level to drive our operational processes and to build and execute seasonal planning.

As our Digital Operations specialist, we are seeking a great teammate with digital experience to support fast-growing businesses and markets. You are passionate about constantly finding ways to make things run better, faster and with the least amount of wasted effort across multiple operation functions.

  • Highschool diploma, a degree in Business, Merchandising, Digital Marketing, or related field is a plus.
  • 1+ years of comparable digital experience, working on consumer-facing digital platforms (digital commerce or retail)
  • Strong proficiency with MS Excel
  • Comfortable in problem structuring and strategic problem solving
  • Strong attention to detail & ability to move from task to task quickly
  • Strong English communication skills
  • Able to work in a fast-paced environment and manage multiple projects at once

Location: Costa Rica- Barreal de Heredia

Language Requirements:

Time Type: Full time

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Digital Operations Specialist
Costa Rica
Operations
About Concentrix
A global business services company specializing in customer engagement and business performance improvement.