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AWS Bedrock Engineer/developer

Lead development of AI-powered customer support applications for telecom networks
Seattle
Senior
$92,250 – 144,964 USD / year
yesterday
Concentrix

Concentrix

A global business services company specializing in customer engagement and business performance improvement.

AWS Bedrock Developer

Location: Bellevue, WA (Onsite 5 days/week)

We are seeking an experienced AWS Bedrock Developer to lead the development of generative AI solutions within a B2B team. The ideal candidate will have hands-on experience with AWS Bedrock and a deep understanding of telecom infrastructure, customer engagement platforms, and enterprise-scale cloud deployments.

Key Responsibilities

  • Design and deploy GenAI-powered applications using AWS Bedrock (Claude, Titan, etc.) tailored to telecom use cases like customer support, network diagnostics, and predictive maintenance.
  • Integrate Bedrock models with telecom APIs, OSS/BSS systems, and real-time data streams.
  • Develop scalable, secure, and compliant cloud-native solutions using AWS services (Lambda, S3, DynamoDB, SageMaker, etc.).
  • Collaborate with product managers and telecom architects to define AI-driven workflows and automation strategies.
  • Optimize prompt engineering and model orchestration for performance and cost-efficiency.
  • Implement infrastructure-as-code using Terraform or AWS CDK for repeatable deployments.
  • Ensure compliance with telecom regulations (e.g., GDPR, CPNI) and internal security standards.

Telecom-Specific Use Cases

  • AI-powered virtual agents for Tier 1 support and provisioning
  • Intelligent fault prediction and resolution for network operations
  • Automated contract analysis and SLA enforcement
  • GenAI-enhanced customer journey mapping and personalization

Required Skills & Experience

  • 3+ years of AWS development experience, including Bedrock and GenAI tools
  • Strong programming skills in Java
  • Familiarity with RESTful APIs

The base salary range for this position is $92,250 - $144,964, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.

The deadline to apply for this position is 09/22/2025

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English

• Spanish

To request a reasonable accommodation please click here.

If you wish to review the Affirmative Action Plan, please click here.

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AWS Bedrock Engineer/developer
Seattle
$92,250 – 144,964 USD / year
Engineering
About Concentrix
A global business services company specializing in customer engagement and business performance improvement.