HR Service Delivery Specialist - Benefits

HR Service Delivery Specialist (Benefits)

We are looking for an HR Service Delivery Specialist (Benefits) to join our team in Omaha, Nebraska.

As an HR Service Delivery Specialist (Benefits), reporting to the Team Lead HR Service Delivery, you will deliver customer service and expert support in a team-based HR service center environment. You will ensure the accuracy of Benefit processes and data in Workday, responding to Benefit inquiries through verbal and written channels, educating end-users in Workday Self-Service functionality, and administering Benefit programs.

What you'll do in this role:

• Administer employee benefit plans (e.g., medical, dental, disability, wellness) and process weekly payroll for hourly U.S. employees
• Provide high-touch customer service by phone and email, logging cases in the system
• Respond to inquiries from employees, managers, and HR partners regarding benefits and Workday processes
• Guide users through Workday self-service functionality and resolve benefit-related issues
• Maintain data integrity through audits, corrections, and system testing
• Collaborate with team members to improve and standardize HR processes

What you'll need:

• High school diploma and 3+ years of experience in benefits or related HR field
• Strong analytical, troubleshooting, and problem-solving skills
• Excellent communication skills, both verbal and written, with a professional phone manner
• Experience with Workday or similar HRIS systems; proficiency in MS Office
• Ability to manage sensitive information confidentially and work in a fast-paced, team environment
• Customer service or call center experience; Spanish language skills a plus

Hybrid remote/in-office schedule: 3 days in office, 2 days remote.

See benefits below and check out our 401k plan too! Conagra will match 100% up to the first 6% of pay you save. We will also provide a 3% non-elective contribution to your account regardless of your participation (that's 9%)!

Pay Range: $49,000-$65,000

The annual salary listed above is the expected offering for this position. An employee's actual annual salary will be based on but not limited to: location, relevant experience/level and skillset, while balancing internal Conagra employees' equity. Conagra Brands will comply with applicable law regarding minimum salaries for exempt employees.

We care about your total well-being and will support you with the following, subject to your location and role:

• Health: Comprehensive healthcare plans, wellness incentive program, mental wellbeing support and fitness reimbursement
• Wealth: Great pay, bonus incentive opportunity, matching 401(k) and stock purchase plan
• Growth: Career development opportunities, employee resource groups, on-demand learning and tuition reimbursement
• Balance: Paid-time off, parental leave, flexible work-schedules (subject to your location and role) and volunteer opportunities

At Conagra Brands, we have a rich heritage of making great food. We aspire to have the most impactful, energized and inclusive culture in food. As a member of our 18,000+ person team across 40+ locations, you are empowered to reach your potential, make an impact and own your career. We're in the business of building champions – within our people and our iconic brands like Birds Eye ®, Slim Jim® and Reddi-Wip®.

Our focus on innovation extends beyond making great food, it also reflects our commitment to embracing new solutions that positively impact our team, the communities we serve and the health of our planet. Foodies Welcome.

Conagra Brands is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state or local law. Reasonable accommodation may be made upon request.