HR Service Delivery Specialist

HR Service Delivery Specialist

We are looking for an HR Service Delivery Specialist to join our team in Omaha, Nebraska.

As an HR Service Delivery Specialist, reporting to the Manager of HR Service Delivery, you'll support employees, managers, and HR partners by providing guidance on HR systems (like Workday and Guardian) and processes. You'll help administer HR programs, ensure data accuracy, assist with system testing, and process payroll—all while delivering responsive, high-quality service through phone and case management channels.

What you'll do:

• Respond to inquiries from employees, HR Partners, and Managers through various channels and document interactions within the case management system.
• Support HR Partners and Managers in completing HR-related transactions and business processes in Workday, including hires, job changes, and terminations.
• Assist employees with navigating self-service functionality in Workday.
• Analyze Workday transaction and business process issues and determine appropriate solutions.
• Complete mass updates within Workday.
• Participate in testing modifications and updates to the Workday system.
• Ensure the accuracy and integrity of Workday data by conducting audits and performing corrective actions.
• Provide system and process support for the Guardian I-9 system.
• Complete I-9s for Corporate new hires.
• Oversee pre-employment screening activities for both hourly and salaried workforce.
• Administer HR programs such as tuition reimbursement, adoption assistance, and military leave.
• Process weekly payroll for hourly US employees.
• Identify, propose, document, and implement ongoing process improvements.
• Collaborate within a team, sharing ideas, ownership, and accountability to enhance and standardize HR processes.

What you'll need:

• High school diploma or equivalent.
• 3+ years of experience in an HR-related field.
• Experience with Workday or other HRIS systems.
• Analytical, troubleshooting, and problem-solving skills.
• Proficient in MS Office (Word, Excel, PowerPoint).
• Excellent verbal, written, and interpersonal communication skills.
• Professional telephone manner.
• Ability to handle sensitive information with confidentiality.
• Customer service, call center, or HR Shared Services experience.
• Spanish language skills.

Hybrid remote/in-office schedule: 3 days in office, 2 days remote.

See benefits below and check out our 401k plan too! Conagra will match 100% up to the first 6% of pay you save. We will also provide a 3% non-elective contribution to your account regardless of your participation (that's 9%)!

Pay Range: $49,000-$65,000

Our Benefits:

• Health: Comprehensive healthcare plans, wellness incentive program, mental wellbeing support and fitness reimbursement
• Wealth: Great pay, bonus incentive opportunity, matching 401(k) and stock purchase plan
• Growth: Career development opportunities, employee resource groups, on-demand learning and tuition reimbursement
• Balance: Paid-time off, parental leave, flexible work-schedules (subject to your location and role) and volunteer opportunities

Our Company:

At Conagra Brands, we have a rich heritage of making great food. We aspire to have the most impactful, energized and inclusive culture in food. As a member of our 18,000+ person team across 40+ locations, you are empowered to reach your potential, make an impact and own your career. We're in the business of building champions – within our people and our iconic brands like Birds Eye®, Slim Jim® and Reddi-Wip®.

Our focus on innovation extends beyond making great food, it also reflects our commitment to embracing new solutions that positively impact our team, the communities we serve and the health of our planet. Foodies Welcome.

Conagra Brands is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state or local law. Reasonable accommodation may be made upon request.