Systems Director, Environmental Services

Job Summary

The Systems Director of Environmental Services (EVS) is a senior leadership role responsible for the strategic and operational oversight of Environmental Services across multiple acute care hospitals within a district or region. This role ensures the delivery of high-quality, patient-centered environmental services that support infection prevention, patient satisfaction, regulatory compliance, and cost-effective operations. The Systems Director partners closely with hospital leadership to standardize processes, drive performance, and achieve system-wide objectives.

Key Responsibilities:

• Provide strategic and operational leadership for Environmental Services across multiple acute care hospitals, ensuring consistent, high-quality service delivery.
• Drive client, patient, and customer satisfaction through efficient, cost-effective EVS operations that meet or exceed contractual performance standards.
• Establish, standardize, and monitor EVS systems, processes, and performance metrics to support system-wide strategic and operational objectives.
• Ensure full compliance with regulatory agencies, accreditation standards, infection prevention protocols, and Compass Group policies and procedures.
• Lead, mentor, and develop a team of EVS Directors and leaders, fostering a culture of accountability, engagement, and continuous improvement.
• Collaborate with hospital executives, nursing, infection prevention, and facilities leadership to align EVS services with clinical priorities and patient care initiatives.
• Oversee system-level budgeting, financial planning, labor management, and expense control to ensure fiscal responsibility and contract compliance.
• Champion quality improvement initiatives focused on patient experience, safety outcomes, and operational efficiency.
• Maintain a visible leadership presence across facilities, including patient rounding and frontline engagement, to reinforce service excellence and responsiveness.
• Perform additional duties as assigned.

Preferred Qualifications:

• Bachelor's degree in Business Management, Hospitality Management, or a related field preferred; Associate's degree with equivalent directly related experience considered.
• Minimum of 7+ years of healthcare support services experience (acute care hospital, health system, or long-term care environment), with scope dependent upon formal education and training.
• Multi-site EVS leadership experience within acute care hospital operations highly preferred.
• 9+ years of progressive operational management experience, including workforce management, inventory control, and purchasing oversight.
• Demonstrated expertise in Environmental Services operations with an emphasis on quality, productivity, sanitation, infection prevention, cost control, and presentation standards.
• Experience with P&L accountability and/or contract-managed services strongly preferred.
• Proven leadership capabilities, including supervision, coaching, talent development, and performance management.
• Strong written and verbal communication skills with the ability to effectively engage at all levels, including frontline associates, client leadership, and executive stakeholders.
• Advanced financial acumen, including budgeting, forecasting, expense control, and analytical skills.
• Proficient in Microsoft Office applications and other standard business and operational systems, including email and web-based platforms.

Associates at Touchpoint are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Applications are accepted on an ongoing basis.

Touchpoint maintains a drug-free workplace.

Req ID: 1521515

TouchPoint

PASCHA A BELNAVIS

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