Service Support Manager - Montgomery, AL

Job Summary

As a Maintenance Manager, you will oversee the day-to-day maintenance and repair operations of vending machines across multiple locations. You will lead a team of technicians, manage equipment inventory, and ensure all machines are operating efficiently and safely. Your role is critical in maintaining customer satisfaction and supporting route operations through timely service and preventative maintenance.

Key Responsibilities:

• Supervise and coordinate the activities of maintenance technicians responsible for servicing vending machines, coolers, and related equipment.
• Develop and implement preventative maintenance schedules to minimize downtime and extend equipment lifespan.
• Troubleshoot and resolve technical issues with vending machines, including refrigeration, electrical, and mechanical components.
• Maintain accurate records of repairs, parts usage, and service calls.
• Ensure compliance with safety standards and company policies.
• Collaborate with route drivers and warehouse staff to support seamless operations.
• Manage parts inventory and coordinate with vendors for equipment and supplies.
• Provide training and technical support to new and existing maintenance staff.
• Monitor maintenance KPIs and report on performance metrics to leadership.

Preferred Qualifications:

• Associate's degree or technical certification in electrical, mechanical, or HVAC fields preferred.
• 3+ years of experience in equipment maintenance, preferably in vending, foodservice, or route-based industries.
• Strong understanding of refrigeration systems, electrical diagnostics, and mechanical repair.
• Proven leadership experience with the ability to manage and motivate a team.
• Excellent organizational, communication, and problem-solving skills.
• Proficiency in maintenance tracking systems and Microsoft Office Suite.
• Valid driver's license and clean driving record required.

Associates at Canteen are offered many fantastic benefits.

Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here for information on additional company-provided time off benefits.

About Compass Group: Achieving Leadership in the Foodservice Industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.

Req ID: 1453862

Canteen