Senior Director OF SALES - Industrial Kitchen Services

Senior Director Of Sales - Industrial Kitchen Services

Position Title: Senior Director of Sales - Industrial Kitchen Services

Salary: $100,000 - $110,000

Pay Grade: 15

Other Forms of Compensation: BONUS

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).

ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services.

This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM's clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com.

Job Summary

The Senior Director of Sales will lead the development and expansion of a kitchen equipment service sales program to existing Compass Group clients, within the organization's divisions across the United States. The Kitchen Equipment Services Group (KES) is a division of (ESFM), Compass Group's Facilities Management sector. This role will be responsible for driving adoption, revenue growth, and operational alignment of equipment service solutions across internal business units. The Senior Director will play a pivotal role in shaping strategy, establishing processes, and scaling a program that is still in its early stages—while also contributing directly to top-line revenue performance.

Reporting to the Regional Vice President of Sales, the Senior Director of Sales will also have performance deliverables to the Vice President of Operations for KES. The Senior Director of Sales is responsible for assisting in the overall revenue growth performance for this sector in addition to their own individual sales contributions and will play a key role in leveraging the organization's resources to ensure continued success.

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Key Responsibilities

• Continue driving growth of the Kitchen Equipment Service revenues exclusively by leveraging Compass Group's internal sectors and presenting the solution to existing client's commercial kitchens.
• Develop and execute sales strategies that increase program adoption, revenue capture, and profitability across multiple segments of Compass Group's business.
• Establish & enhance existing foundational processes to continue evolving the program, including sales playbooks, KPIs, forecasting models, and standard operating procedures.
• Partner closely with third-party service providers and suppliers to ensure competitive pricing, and strong operational support.
• Collaborate cross-functionally with operations, onboarding, procurement, culinary, and finance teams to ensure all processes are aligned and executed seamlessly from contract through implementation and ongoing service.
• Drive a disciplined "qualify-to-go live" sales and onboarding process, ensuring smooth transitions from sales to implementation with clear accountability, timelines, and communication.
• Identify and secure new internal opportunities while expanding relationships within existing Compass Group divisions.
• Act as a key liaison between internal stakeholders and external partners to ensure operational excellence and customer satisfaction throughout the lifecycle.
• Drive accountability for individual and team performance, consistently exceeding sales, and growth targets.
• Represent the program as a subject matter expert, promoting awareness and engagement across the organization.

Desired Qualifications & Skills/Strengths

• Bachelor's degree required or minimum 5 years' experience in progressive commercial service sales
• Knowledge of facilities management/sales
• Must be a high energy, outgoing, proactive & friendly professional, with a collaborative mindset.
• Organized, forward thinker who ensures timely follow-up to client, colleague and supervisor needs consistently during light and heavy workload periods.
• An excellent listener & communicator, with the ability to capture detailed conversations and recap in writing for all constituents.
• Quick learner, able to master/ leverage available technology systems towards achieving goals and revenue targets.
• Proven track record of exceeding sales targets, preferably in facility, kitchen and/or equipment services.
• Experience building or scaling new business programs or service lines within a complex organization.
• Strong understanding of sales-to-operations handoff, onboarding processes, and service delivery models.
• Experience working with and managing third-party vendors/suppliers, including negotiation and performance management.
• Demonstrated success selling service-based or intangible solutions to diverse stakeholders.

Associates at ESFM are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Eurest Services maintains a drug-free workplace.

Req ID:1528582

ESFM

Julia Lari