Patient Services Supervisor - Baltimore, MD

Patient Services Supervisor

As a Patient Services Supervisor, you will be responsible for assisting in the successful operation and customer service of the Food & Nutrition Services Department. The Patient Services Supervisor is an exciting opportunity for an energetic, entry-level manager who is seeking a career avenue into the food service industry. Essential duties and responsibilities include:

• Ensuring patient and client satisfaction meeting and exceeding stated expectations.
• Providing alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
• Interacting with nursing and evaluating on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process.
• Resolving patient concerns or complaints immediately and/or reporting concerns to supervisor as appropriate.
• Assisting in the responsibility for all food service related activities and being primarily involved in patient meal assembly and delivery; including quality improvement, sanitation, infection control and all facility-related activities.
• Performing other duties as assigned.

Qualifications include:

• Two years of food service experience.
• Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.
• Some knowledge of food trends with a focus on quality, production, sanitation, food cost controls, and presentation.
• Supervisory, leadership, management and coaching skills.
• Communication skills both written and verbal and ability to communicate with management, client, customer and associate levels.
• Computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
• ServSafe Certification is preferred.

Associates at Morrison Healthcare are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, flexible time off, paid parental leave, holiday time off, personal leave, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, and flexible spending accounts.

Compass Group is an equal opportunity employer. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Certain positions may require Florida Level 2 background screening.

Applications are accepted on an ongoing basis. Morrison Healthcare maintains a drug-free workplace.

Req ID: 1510672

Morrison Healthcare

Kathryn Manfuso

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