Patient Services Manager

Patient Services Manager (PSM) Acute Care | Savannah, GA

We are seeking a hands-on, patient-focused Patient Services Manager to lead our Patient Services Team in a fast-paced acute care setting in Savannah, GA. This leader will oversee daily patient dining operations while ensuring service excellence, regulatory compliance, and an exceptional patient experience.

This role is ideal for someone who understands that food service is a critical part of healing and who can balance operational standards with a hospitality-driven mindset.

Key Responsibilities:

• Establish goals and oversee implementation of patient food service programs based on medical direction and patient population needs
• Lead daily patient dining operations to ensure timely, accurate, and compassionate service
• Hire, train, coach, and develop patient services team members to build a strong, engaged workforce
• Ensure compliance with physician-ordered and modified diets while honoring patient preferences within diet guidelines
• Drive patient satisfaction initiatives and support achievement of facility satisfaction goals
• Maintain compliance with federal, state, and accrediting agency standards, including HIPAA, confidentiality requirements, and patient rights policies
• Participate in and/or lead patient satisfaction programs, departmental meetings, and Quality Assurance/Performance Improvement initiatives
• Collaborate with clinical leadership to align food service operations with patient care goals

Qualifications:

• Associate degree with at least one (1) year of food service experience, or Bachelor's degree in Food Service Management, Nutrition, Hospitality, or related field
• Minimum one (1) year of food service management experience preferred, ideally in an acute care or healthcare setting
• Certified Dietary Manager (CDM), Registered Diet Technician (DTR), or Registered Dietitian (RD) preferred
• ServSafe® certification preferred
• Proficiency with Microsoft Office applications, electronic medical record systems, and diet office software
• Strong leadership, communication, and organizational skills
• Ability to thrive in a fast-paced healthcare environment while maintaining high service standards

This is an opportunity to lead a team that directly impacts patient satisfaction and overall care outcomes. If you are a service-driven leader who values accountability, teamwork, and continuous improvement, we encourage you to apply.

Apply to Morrison Healthcare today!

Associates at Morrison Healthcare are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Certain positions may require Florida Level 2 background screening.

Applications are accepted on an ongoing basis.

Morrison Healthcare maintains a drug-free workplace.

Req ID: 1511798