Patient Services Manager

Patient Services Manager (PSM) Acute Care | Columbus, GA

We are seeking a service-focused Patient Services Manager to lead our Patient Services Team in an acute care hospital in Columbus, GA. This is a primarily Monday–Friday role (7:00am – 4:00pm), with weekends and holidays shared in rotation with other managers.

This leader will oversee daily patient dining operations, ensure clinical diet compliance, and drive patient satisfaction while building and developing a strong frontline team. The PSM plays a direct role in elevating the patient experience and maintaining high operational standards.

Key Responsibilities:

• Lead, hire, train, and develop patient services team members
• Oversee implementation of patient food service programs based on medical direction and patient population
• Ensure compliance with special and modified diets within clinical guidelines
• Drive patient satisfaction and service excellence initiatives
• Maintain compliance with federal, state, accrediting agency, and HIPAA regulations
• Participate in Quality Assurance/Performance Improvement programs

Qualifications:

• Associate degree with one (1) year of food service experience, or Bachelor's degree in related field
• One (1) year of food service management experience preferred, ideally in acute care
• CDM, DTR, or RD preferred
• ServSafe® certification desirable
• Proficiency in Microsoft Office, EMR, and diet office systems

This role offers strong growth potential within a stable healthcare organization and is ideal for a leader who values accountability, teamwork, and service excellence.

Associates at Morrison Healthcare are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: Florida Level 2 background screening

Applications are accepted on an ongoing basis.

Morrison Healthcare maintains a drug-free workplace.

Req ID: 1511864