Patient FOOD Services Manager

Patient Services Manager

Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation's largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare's Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.

Key Responsibilities

• Develops goals and oversees the execution of patient food service needs based on medical guidance and patient population requirements
• Recruits, trains, coaches, and supports the ongoing development of patient services team members
• Ensures compliance with all dietary restrictions and modified diet orders while meeting patient food preferences within established guidelines
• Drives patient satisfaction by guiding staff in meeting or exceeding service expectations
• Adheres to all regulatory standards—including federal, state, and accrediting bodies—while upholding facility confidentiality, HIPAA requirements, and patient rights
• Participates in and/or leads patient satisfaction initiatives, departmental meetings, and facility-wide Quality Assurance/Performance Improvement programs
• Provides oversight for Food Safety & Sanitation, Patient Services, Scheduling, Onboarding, Payroll, and Labor Management

Qualifications

• Associate degree with at least one (1) year of experience in food services or a related field, or a bachelor's degree in food service technology/management or a related discipline
• Certified Dietary Manager, Registered Diet Technician, or Registered Dietitian credentials preferred
• Minimum of one (1) year food service management experience, ideally in an acute care setting
• ServSafe® certification preferred
• Proficiency with Microsoft Office applications, electronic medical records, and diet office systems
• Experience working with unionized teams preferred

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Certain positions may require Florida Level 2 background screening. Applications are accepted on an ongoing basis. Morrison Healthcare maintains a drug-free workplace.