Patient Services Manager
We are seeking a Patient Services Manager to lead our Patient Services Team within an Acute Care environment.
Key Responsibilities
- Develops goals and oversees the execution of patient food service needs based on medical guidance and patient population requirements
- Recruits, trains, coaches, and supports the ongoing development of patient services team members
- Ensures compliance with all dietary restrictions and modified diet orders while meeting patient food preferences within established guidelines
- Drives patient satisfaction by guiding staff in meeting or exceeding service expectations
- Adheres to all regulatory standards—including federal, state, and accrediting bodies—while upholding facility confidentiality, HIPAA requirements, and patient rights
- Participates in and/or leads patient satisfaction initiatives, departmental meetings, and facility-wide Quality Assurance/Performance Improvement programs
Qualifications
- Associate degree with at least one (1) year of experience in food services or a related field, or a bachelor's degree in food service technology/management or a related discipline
- Certified Dietary Manager, Registered Diet Technician, or Registered Dietitian credentials preferred
- Minimum of one (1) year food service management experience, ideally in an acute care setting
- ServSafe® certification preferred
- Proficiency with Microsoft Office applications, electronic medical records, and diet office systems
- Experience working with unionized teams preferred
Associates at Morrison Healthcare are offered many fantastic benefits including medical, dental, vision, life insurance/AD, disability insurance, retirement plan, flexible time off, paid parental leave, holiday time off (varies by site/state), personal leave, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, and flexible spending accounts (FSAs).
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Certain positions may require Florida Level 2 background screening.
Applications are accepted on an ongoing basis. Morrison Healthcare maintains a drug-free workplace.
Req ID: 1509312
Morrison Healthcare
AMY S MILLER
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