Operations Service Manager - Tigard, OR

Job Summary

This position will ensure that the branch operations run efficiently and according to all standard operating procedures. You'll play an important role in ensuring our drivers, warehouse associates, service technicians and associate care center teams are supported and led at the highest level. The ideal candidate should have a strong background in leading teams, customer service, fleet management, safety and warehouse operations. This role is internal facing and is a part of a high functioning team, working closely with the Customer Service Managers and other key branch leaders to ensure that our associates can work in a positive and safe working environment where their needs are met.

Essential Duties And Key Responsibilities

• On-site at branch daily, working with internal associates and branch leadership to drive efficient operations
• Leads the team of route drivers, ensuring we maintain appropriate staffing levels with safe, well-trained drivers to meet the needs of our clients
• Serves as the fleet champion for the branch, ensuring key performance metrics in sustainability, finance and safety are achieved
• Leads the associate care center, ensuring the appropriate leader is in place to connect with drivers and daily tasks are completed according to Canteen policy
• Partners with the fresh food and maxis branch leaders to validate compliance with standardized processes, meeting financial targets that drive revenue and effectively manage margin (spoilage/inventory/etc.)
• Works closely with branch leadership to identify opportunities to improve efficiencies and act with urgency to address internal issues to ensure client needs are met within a timely manner
• Collaborate with leaders in warehouse, equipment and building operations to develop plans to grow the business and ensure compliance with company initiatives and processes

Preferred Qualifications

• Must be highly organized, possess strong written and verbal communication skills, adaptable to change and thrive in a dynamic environment, while maintaining a positive and patient attitude
• Work independently as well as collaboratively in a team environment
• Assertive, yet capable of building and maintaining effective relationships
• High attention to detail and exceptional work quality
• Project management experience is a plus
• Retail management and merchandising experience is a plus
• Warehouse and purchasing experience a plus

Apply to Canteen today!

Canteen is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.

Associates at Canteen are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.