HR Manager - Prudential Center

Human Resources Manager

Different perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

As a Human Resources Manager, you will be responsible for overseeing the recruitment, training and engagement of the people who create unforgettable guest experiences. The ideal candidate will be an experienced and dynamic Human Resources professional. They will be both a subject matter expert and strategic Human Resources business partner – able to influence at all levels of the business.

Developing and implementing recruitment/staffing plans for the location in partnership with managers

Ensuring all Levy and legal standards, such as I9 documents, are completed in a timely manner

Conducting regular audits to verify compliance with policies and procedures

Manages workforce planning to build capability and optimize performance

Overseeing onboarding and orientation training for new team members

Leading efforts around employee engagement and retention at the location

Coaches team managers to understand business information and the key performance levers

Drives incremental improvements to performance using robust analysis and benchmarking

Overseeing the timely and accurate completion of all team member timesheets in our 'MyStaff' system

Ensuring efficient and welcoming employee check-in experience

Partnering with the location leadership team to develop and deploy an employee engagement action plan

Overseeing employee investigation and progressive discipline procedures

Moves between strategic and operational thinking to execute strategy

Where applicable, acting as the primary point of contact for union representatives

Where applicable, educating and supporting managers in understanding and adhering to the location Collective Bargaining Agreement

Ensuring all team member information is accurate and up to date within the location HRIS system

Ensuring the timely processing of all unemployment claims

Plans the team's activity to deliver against medium-term objectives

Managing team member 'Speak Up' and Grievance complaints

Ensuring timely completion of all mandatory/compliance-related training, e.g. Preventing Workplace Harassment

Working with location leadership to define management succession plan and development

Partnering with department leaders to optimize flexible labor scheduling

Supporting managers in completing employee investigations and corrective actions processes

Analyze performance data across multiple units to look for operational efficiencies

Evaluates/audits working practices to manage risks and drive compliance

Attend manager meetings to support the overall management and governance of the location

Delivering ongoing training and development to the on-site management team

Partner with the location/partner HR team to develop joint strategies where appropriate

Other duties and responsibilities as assigned

Experience in a Human Resources role is preferred

Experience managing large scale projects

High level of computer literacy

Passion for hospitality, food, and retail

Excellent interpersonal and stakeholder management skills

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws.

Applications are accepted on an ongoing basis.

At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Levy maintains a drug-free workplace.