FOOD Service Operations Director II - University OF NORTH Florida

Food Service Director Of Operations

Chartwells Higher Education is seeking a self-motivated individual for the role of Food Service Director of Operations at the University of North Florida in Jacksonville, FL. In this role, you will advise and participate in the day-to-day operations and financial success of a large multi-unit dining location on the campus. This includes adhering to contract guidelines, the Health Department's regulations, company standards, and expectations of food quality, freshness, and presentation.

With Chartwells rapid growth trajectory, there's immense potential for you to advance authoritatively and make an immediate impact on our food service operations.

Key Responsibilities:

• Formulates budgets and plans for the operation
• Maintains and implements standards of quality in all areas of the foodservice operation
• Ensures compliance with all regional and account programs and policies
• Accountable for accurate reporting for the account
• Maintains client and customer happiness by ensuring food quality and customer service standards are met consistently.
• Supervises the hiring, training, and development of staff to uphold excellence in service and food quality.
• Prepares and completes all vital daily, weekly, and financial reports, including those related to food and labor costs.
• Ensures compliance with all quality and food safety standards to guarantee the health and safety of our customers.
• Champions strong client relationships to align our programs with their objectives, driving happiness and retention.
• Performs other duties as assigned to support the efficient functioning of dining operations.

Preferred Qualifications:

• BS degree preferred
• Five years of foodservice management experience required
• Higher Education experience in board and retail operations is required
• Knowledge of P&L accountability and contract-managed service experience is required
• Knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing, and presentation.
• Strong leadership abilities with validated experience in supervising and developing staff.
• Excellent organizational skills and ability to prioritize optimally.
• Outstanding customer service skills with a dedication to maintaining high standards of quality.
• Proficiency in preparing and analyzing financial reports.
• Flexibility to work evenings, weekends, and holidays as needed.
• ServSafe® Certified.

Embark on a dynamic career journey with us, where innovation and creativity thrive, and your contributions make a tangible impact on campus life! Join our team and be part of crafting outstanding dining experiences the University of North Florida.