Director OF Performance Excellence, Environmental Services

Job Summary

This individual will assist in the coordination of strategic and operational activities within the account by providing project support, coordination, collation of information, reporting and data analysis. They will enable, drive, and deliver strategic objectives and business results. Key Responsibilities:

• Evaluates existing business processes and makes specific recommendations to improve the operation
• Provides support and assistance to the account in the ongoing reporting and development of network reporting, dashboard key performance indicators and operational reporting requirements
• Drafts MBR/QBR presentations and establishes standardized client presentations
• Liaises with project stakeholders, vendors and service providers as required to ensure the efficient delivery and maintenance of business performance solutions
• Supports the account to provide efficient systems, accurate reporting structures and timely advice
• Performs other duties as assigned

Qualifications:

• Bachelor's Degree
• 3-5 years of relevant experience
• Intermediate experience in data mining and a proven ability to translate numbers into plain English for business use
• Excellent conceptual problem-solving skills with demonstrated ability to bring structure to vaguely defined problems, pragmatically scope problem solving approach, and manage execution.
• Strong quantitative and qualitative analytic skills

Associates at Touchpoint are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.

Req ID: 1419742