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Assistant Director Operations

Oversee vendor performance to ensure safety and service quality standards are maintained
Groton, Connecticut, United States
Senior
$85,000 – 90,000 USD / year
yesterday
Compass Group

Compass Group

A global leader in foodservice and support services, providing dining and facilities management across various sectors.

1252 Similar Jobs at Compass Group

Assistant Director Operations

Salary: $85,000 - $90,000

Pay Grade: 13

Other Forms of Compensation: Bonus

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).

ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services.

This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM's clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.

Job Summary

ESFM is seeking a dedicated and experienced Soft Services Facilities Manager to oversee vendor management and ensure operational safety within our facilities. The ideal candidate will be responsible for managing relationships with service vendors, ensuring compliance with safety regulations, and maintaining high standards of service delivery.

Key Responsibilities

  • Vendor Management

    Oversee service vendors, ensuring they meet performance standards and deliver quality services. Services provided to our client include landscaping, snow removal, waste management, pest control, janitorial, and document destruction.

    Operational Safety: Implement and monitor safety protocols to ensure a safe working environment for all employees and visitors.

  • Compliance

    Ensure all services and operations comply with relevant health and safety regulations.

  • Quality Control

    Conduct regular inspections and audits to maintain high standards of cleanliness, maintenance, and overall facility management.

  • Team Coordination

    Work closely with other departments to ensure seamless operations and address any facility-related issues promptly.

Qualifications

Proven experience in facilities management. Strong knowledge of vendor management and operational safety protocols. Excellent communication and organizational skills. Ability to manage multiple tasks and priorities effectively.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Eurest Services maintains a drug-free workplace.

Associates at ESFM are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

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Assistant Director Operations
Groton, Connecticut, United States
$85,000 – 90,000 USD / year
Operations
About Compass Group
A global leader in foodservice and support services, providing dining and facilities management across various sectors.