Systems Engineer

Join Us To Shape The Future Of Education

Come shape the future of education with us.

At Compass, we're on a mission to transform the school day for everyone. From staff and students to families and administrators, we build smart, seamless technology that empowers people to focus on what really matters: learning, growing, and thriving.

That mission has fuelled our growth into a global scale-up, now supporting over 5,000 schools across 3 countries. Backed by a team of 270+ passionate professionals, our all-in-one school management platform is redefining how education communities connect, communicate, and operate.

We're now looking for a Systems Engineer to join our Technology team!

About the Role & Team

As a Systems Engineer, you will play a pivotal role in the Technology team. In this role, you will contribute to the overall health of the Compass platform as we expand our services internationally. The role will be a balance of operations and project work, with opportunities to get hands-on with a wide variety of technology.

What You'll Do

• Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN).
• Perform network maintenance and system upgrades including service packs, hot fixes and security configurations.
• Monitor performance and ensure system availability and reliability.
• Monitor system resource utilisation, trending, and capacity planning.
• Work with the team to plan/develop network architecture (WAN and LAN) using a variety of innovative technologies.
• Provide Level 2 / 3 support and troubleshooting to resolve issues.
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.
• Select and implement security tools, policies, and procedures in conjunction with the company's security team.
• Liaise with vendors and other IT personnel for problem resolution when required.
• Provide on-call support on a rotating team roster for outage-level incidents and provide support for as-needed maintenance activities.
• Ensure that the company policies and practices are in compliance with Compass' InfoSec Policy.