Technical Support & Integration Engineer

Technical Support & Integration Engineer

At Commuty, we help companies improve how their employees commute and park — tackling one of today's real-world problems: mobility. Our platform is used by top players like the European Commission, AG Insurance, and Engie, and we're growing fast.

To keep things smooth for our customers, we're looking for a Technical Support & Integration Engineer who's ready to own customer onboarding and handle complex support cases with confidence and a smile.

What you'll do

• Lead technical onboarding projects for new B2B customers
• Configure SSO, access control systems, and integrations
• Act as project manager with both internal and client teams
• Translate customer needs into actionable technical steps
• Provide technical support after go-live
• Handle data imports/exports, backups, and migrations using scripts
• Troubleshoot issues, read logs, work with APIs
• Work with devs to escalate and resolve bugs
• Keep documentation clear and helpful
• Proactively improve support and onboarding processes
• Spot and fix recurring issues
• Help improve internal tools and client experience

What you'll work with

• Tech stack: Ruby on Rails, Angular, Java (Quarkus), Ionic
• Infra: Docker, Kubernetes, AWS
• Tools: Postman, Slack, GitLab, ...
• You don't need to code full-time, but you should feel at home editing scripts, handling JSON, and making API calls.

What we offer

• A salary package in line with your experience and skills
• Normal working hours — rest matters more than Red Bull
• Real autonomy and trust — your voice matters here
• A startup tackling a real-world, impactful challenge
• Flexibility: choose between employee or freelance
• Hybrid working: 1-2 days on-site

Who we're looking for

You're tech-savvy, great with people, and speak English, French, and Dutch. Maybe you're a support engineer, a junior dev who enjoys working directly with clients, or a tech consultant ready for more product ownership. If you've ever said: "Yes, I can help you connect to our API", and meant it — this one's for you.

Interested? Apply!

If your application is selected we will get in touch to organize:

• Screening call of 30min
• Case
• In-person case review interview of 1hr
• Fit interview with our co-founders of 1 hour