Staff Software Engineer

Staff Software Engineer

You are determined to stay ahead of the latest technologies.

We are a team of big thinkers who are engineering the future of banking. Together we will build tomorrow's bank today, using world-leading technology and innovation.

Do work that matters.

We are seeking a highly skilled Staff Software Engineer to join our fast-paced team. As a Staff Software Engineer, you will play a key role in driving the technical direction of our E2E Service Journey GenAI Implementation, with a primary focus on system design, implementation of best practices and reusable patterns, and help design scalable patterns for wider usage in this fast-moving space.

You will work closely with cross-functional teams to develop and operate solutions using a wide tech stack. The ideal candidate will have a strong background in software engineering, exceptional problem-solving skills, and a passion for building robust systems.

See yourself in our team.

As a member of the Retail Technology (Everyday Banking Domain), you will contribute to the technology products and services we deliver, from architecture, technical design and coding to deployment to operation. Your work will support the E2E Service Journey crew, that is responsible for the Disputes Journey, the Deceased Estates and Authorities Journeys. We provide the best service in the moments that matter.

The Disputes value stream works together with many other teams including Fraud, Operations, frontline, Digital and Data & Analytics to ensure a world class experience for customers who have experienced unauthorised (fraud) transactions or authorised transactions with a negative outcome (e.g. goods/services were not received or not as described). The disputes value stream has also been the first area in the bank to build and implement a GenAI solution to support customers in lodging a dispute.

We're interested in hearing from people who:

• Own and develop technical strategy and guidance, overseeing medium to complex engineering initiatives.
• Lead the development of strategic programs of work, including Proof of Concept developments.
• Utilise strong understanding of core business and technical strategies to deliver best business outcomes through technology.
• Provide thought leadership across projects and delivery teams.
• Lead and champion strategic practice development within team or platform.
• Take responsibility for nominated technical assets related to areas of expertise including roadmaps and technical direction.
• Mentor and up-skill other engineering teams across different crews.
• Participate and act as an SME in internal online discussion around software engineering, delivery and technology (such as knowledge uplift)
• Have Risk Mindset – All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks.

Technical Skills

We use a broad range of tools, languages, and frameworks. We do not expect you to know them all but experience or exposure with some of these (or equivalents) will set you up for success in this team.

• Artificial Intelligence: Experience and interest in AI technologies, particularly around tooling enhancements will be valued.
• Language orientation: Experience on C#, .NET Framework Core, essential. SOAP/REST APIs, Microservices and containerisation a plus. Node, Python and scripting knowledge useful.
• Expertise with API specification, design, registration and tooling (eg OpenAPI, Kong)
• Soft skills: strong communication skills & understanding of Agile methodologies.
• Cloud: Experience on deployments, with preference for Azure and AWS Cloud experience.
• CI/CD: expertise with usage and configuration of fully automated pipelines is useful. This includes GitHub Actions, Artifactory and Azure DevOps.
• DevOps: Familiarity with DevOps-managed environments. Specifically, around observability tools (Splunk, Grafana, Promethius, PagerDuty)
• Test Automation: Unit/Integration/Acceptance/Performance testing experience in API.
• Database knowledge: Relational databases (e.g. Postgres / Oracle), as well as data warehousing and No-SQL databases (MongoDB).
• Familiarity in event-driven architectures (Kafka, MQ) and orchestration (Apache Camel, Temporal, Mulesoft)

Working with us

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace with flexible work locations. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.

Here, you'll thrive. You'll be supported when faced with challenges and empowered to tackle new opportunities. We're hiring engineers from across all of Australia and have opened technology hubs in Melbourne and Perth. We really love working here, and we think you will too.

We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you're interested in.

If this sounds like the role for you then we would love to hear from you. Apply today!