Head Of Engineering (crew Tech Lead) - Customer Acquisition

Digital Acquisition Tech Lead

Hands-on role to lead and drive Unloan's digital acquisition tech strategy and execution using modern web technologies, robust engineering practices led by AI.

Building a high-performing product engineering team from either Sydney or Melbourne.

Annual bonus, hybrid working & work life balance.

About the team

We're Unloan – a forward-thinking business looking to revolutionize the lending industry. We're a modern, agile, standalone brand backed by the Commonwealth Bank and we're building the future of digital home lending. We are a digital first lending platform focused on customer experience.

What you'll be doing

You'll be leading the technologists in our Unloan Acquisition Crew: the team responsible for attracting more customers to Unloan and to convert them effectively. You'll bring your creativity, leadership and problem solving to build a world-class digital-first acquisition platform – requiring a strong culture of experimentation and product thinking.

Operate as a "mini-CTO" to shape and champion Unloan's digital acquisition tech stack and team culture

Lead the charge as a tech savvy builder, to create great customer experiences using the latest tech using GenAI, NextJS, Expo, TypeScript, GraphQL, CloudFare, all on the Azure stack – focusing on shipping value quickly.

Data-driven and experimentation-lead – to help drive important decisions that shape and effective acquisition strategy.

Manage the effective use of modern behavioral analytics, martech and experimentation tools (like Google Tag Manager, Google Analytics and LaunchDarkly)

We're interested in hearing from people who:

Are expert hands-on engineers with deep experience in NextJS and/or Expo, TypeScript, GraphQL and CloudFlare.

Have expertise in working on or have delivered a GenAI chat experience.

Have strong engineering foundations in testing, security, architecture, and robust design, and are excited to build, lead, and shape high-performing teams who learn, collaborate, innovate, and grow to have a large positive impact even in a challenging regulated environment.

Are product-minded technology-leaders who are skilled at balancing stakeholder interests, strategic value, and customer outcomes.

Have strong team leadership and mentoring skills, with a track record of building collaborative, high-performing engineering teams.

Are persistent, demonstrate grit and a can-do attitude to solving some of the biggest challenges facing the business.

If you thrive on the rapidly advancing world of emerging tech, continuous learning and strategic agility – then we'll give you the platform to leverage state-of-the-art tools and insights to solve real-world challenges.

Working with us

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.