First Nations HR Direct Advisor - Expression Of Interest

HR Direct Advisor

We have a strong commitment to promoting the social, economic, and financial inclusion of First Nations Australians. Through our Indigenous employment programs, we support Aboriginal and Torres Strait Islander job seekers to access career development opportunities across the Bank. Joining CommBank means you'll be a part of a community. That's because our culture is all about creating a place where you can be you.

Express your interest in joining our HR Direct Team! Human Resources are the custodians of the employee lifecycle - from acquiring talent, through to leadership development and training, internal mobility, advising on employee relations, and delivering remuneration and benefits programs.

Through this, we can:

• Develop best in the world leaders to drive our culture
• Establish workforce capabilities to underpin our future success
• Build a strong foundation for flexibility
• Create a great experience for our people

HR Direct is a team of Trusted Advisors and Consultants who provide simple and easy solutions through quality advice and expertise, first time, anywhere, anytime. The HR Direct team supports employees and managers with their HR Policy, Workplace Relations, Pay and Navigational enquiries. This is a dynamic team that is focused on providing exceptional customer service, while at the same time fostering career development into a number of roles across the broader HR team.

About the Role

HR Direct are available to service customers from 8.30am to 5.30pm (AEST and AEDT). You will be required to be available to work within these hours.

As a HR Direct Advisor, your role will be to understand the HR needs of our employees, managers and stakeholders by providing efficient, accurate, confident and professional advice and going above and beyond to provide an excellent experience.

Your primary focus is to provide clear, helpful HR advice across all areas. You'll listen carefully to each enquiry, ask the right questions, and offer practical solutions quickly. By doing this, you'll help HR Direct meet its goals and deliver a great experience for our people.

We're interested in hearing from people who have:

• Experience with Human Resources whether educationally or professionally
• Strong customer focus and the ability to fully understand customer needs
• Excellent interpersonal skills and sound judgement
• Excellent oral & written communication skills.
• Resilience and a 'can do' proactive attitude, with a track record of providing excellent customer service

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support, please contact HR Direct on 1800 989 696.