Early Career Programs Operations Lead

Early Career Programs Operations Lead

Human Resources is committed to creating a workplace where our people can deliver on our purpose, bring out the best in each other, and achieve their potential. Our role is to ensure our people, who serve our customers and design and deliver the bank's products and services – have the ambition and motivation, the capability, and are recognised and rewarded to deliver the very best possible outcomes for our customers every day.

See yourself in our team. As the Early Career Programs Operations Lead, you will accelerate our Early Careers ambition by streamlining and driving our core operational processes and planning. Partnering with Early Career Program Managers, Campus Recruitment, and the Early Careers Experience team, you will deliver a market-leading graduate and early careers experience, making CommBank the top choice for early careers talent. This is a new role designed to unlock our ability to deliver excellence in our Programs through simplification of key moments that matter and maturing our Agile planning to deliver on our ambition. As a member of the Early Career Program leadership team, you will have the ability to influence program design, embed Agile ways of working, drive operational delivery excellence, and accelerate the skilling of our Program Consultants and broader Program Management team.

Key responsibilities include:

• Lead, coach and develop a high-performing team of Early Career Program Consultants.
• Oversee the quarterly Agile planning and prioritisation process for our early career programs milestones across the Program Delivery Team.
• Ensure operational excellence in core processes for the Program Delivery Team.
• Identify and deliver process simplification opportunities to enhance program effectiveness and efficiency.
• Track and measure program effectiveness.
• Foster a culture of innovation, collaboration, and continuous learning.

We're looking for people who:

• Excel in project planning, scoping work and managing resources.
• Have a strong delivery mindset, with the ability to manage multiple priorities and deadlines.
• Are skilled at analysing data to drive insights and improve outcomes.
• Are passionate about delivering operational excellence and relentlessly improving experiences in key moments that matter.
• Navigate large Agile organisations effectively.
• Have experience in delivering complex projects and change initiatives.
• Are passionate about relentlessly improving our early careers lived experience.
• Have excellent communication, influencing, and collaboration skills.
• Are customer focussed and can make trade-off decisions that best optimise outcomes.
• Thrive in a fast-paced environment and demonstrate resilience in times of change or ambiguity.

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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