Associate, Market Operations

Associate, Global Markets Middle Office

CommBank's Market Operations team is seeking an Associate to join the Global Markets Middle Office function within the Singapore team. This team provides real-time operational support to the global trading desks, ensuring best-in-class outcomes for our clients. Your role will be pivotal in delivering exceptional client-focused solutions, enhancing the overall client experience, and maintaining high standards of service excellence.

As an Associate in the middle office team, you will support our Global Markets and Group Treasury business divisions by managing trade lifecycle events from trade validation and pre-matching through to settlement. The team supports various products, including Fixed Income, FX, Money Market, and Australian Retail Property Loans. This role involves close collaboration with Sales & Trading, Compliance, and Finance teams locally in Singapore.

You will leverage your extensive product knowledge to proactively resolve operational exceptions, manage risk, and deliver exceptional customer outcomes. Additionally, you will partner and collaborate with regional middle office teams to manage workflow and support the follow-the-sun model.

More specifically, you will:

• Provide comprehensive support to the trading activities of Global Markets and Group Treasury dealing desks, ensuring that exceptions, queries, and operational risks are managed effectively to deliver optimal client outcomes.
• Trade Lifecycle Management of the Australian Retail Property Loans
• Engage with a wide spectrum of stakeholders including, Sales and Trading, Group Treasury, Correspondent banks, Finance and regional middle office teams.
• Understand and perform daily reconciliations ensuring all exceptions are followed up/resolved in a timely manner with adequate audit trails.
• Identify operational inefficiencies and contribute to process enhancement initiatives to strengthen controls and improve turn-around times.
• Management of Brokerage invoicing to ensure positions are reconciled and remitted accurately.

We want to hear from you if you have:

Proven experience in Markets or Markets Operations, with a strong understanding of Fixed Income, FX, and Derivative products and their trade life cycle. Additionally, you should possess in-depth knowledge of treasury transactions and be capable of providing solutions to complex operational challenges.

You will also have:

• 3-5 years' experience in dealing support or middle office roles with a solid understanding of financial markets and the end-to-end trade life cycle.
• Advanced knowledge of Fixed Income, Derivatives and FX products
• Excellent communication skills with the ability to liaise effectively across business divisions and clients
• Detail oriented with the ability to work autonomously and as part of a team
• Experience with AI tools, including AI Agents and Large Language Models (LLMs), to deliver innovative solutions and enhance operational efficiency

From here, the opportunities are endless

At CommBank, we are committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve. As a values-driven organization, we nurture and support our people, through focusing on skill and talent development, collaboration, flexibility and internal promotion. With service in mind at every touch point, we take accountability for the role we play in securing and enhancing the financial wellbeing of people, businesses and communities. We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office.