VP Patient Care Services, CNO

VP Patient Care Services, CNO

CHI St Francis Health, Breckenridge, Minnesota

The posted compensation range of $49.20 - $68.88/hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

As our Vice President (VP) of Patient Care Services at CHI St. Francis Health, now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health, you'll ensure our patient care experience is the best it can be! You will lead our patient care team and make changes based on analyzed data, feedback, and your healthcare experience. The projects you'll oversee and support are long-term projects that require patience and endurance to get them across the finish line.

The goal in this role is to provide client-centered outcomes. You will use a variety of avenues to gather data and feedback to meet this goal, including regular patient rounding to obtain feedback directly from patients. You'll also work closely with our community partners to be sure we are providing solutions that impact the community's overall health for the better.

As a champion for patient experience improvements, you'll need to build and maintain relationships with other executives on our leadership team and our campus' staff. You'll build trust in our leaders and staff by communicating effectively. Your success in this role comes from your enthusiasm to improve services, your well-rounded nursing background, and your excellent communication skills.

Responsibilities:

• Lead and manage a team of Patient Care Services professionals, who represent a variety of nursing specialties, to provide innovative patient care solutions.
• Evaluate services based on national standards, patient and employee feedback, and our mission and values to make strategic improvements.
• Collaborate with and leverage the expertise of your staff and your peers across the facility, building solutions that work across multiple departments and disciplines.
• Community support is a foundation of our success, so this role includes a philanthropic component. You'll need to be great at building relationships and representing the facility in the community.
• As a bridge between executive and department leadership, you'll be advocating for any necessary changes and resources needed.
• Be a change agent. Change is inevitable when the Patient Care Services team takes on a project. Our projects touch many people, so we cannot make a change and hope everyone accepts it. We need an effective change agent who can help build buy-in and roll out changes strategically and effectively.

Qualifications:

Required Education and Experience:

Sys/Div/Mkt/Local Vice President – Required Master's or Post Graduate Degree

Required Licensure and Certifications:

Active RN licensure in the state of Minnesota or nurse licensure compact (license must be in state of residence)

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CommonSpirit Health is a nonprofit, Catholic health system dedicated to advancing health for all people. It was created in February 2019 by Catholic Health Initiatives (CHI) and Dignity Health. With its national office in Chicago and a team of over 150,000 employees and 25,000 physicians and advanced practice clinicians, CommonSpirit operates more than 2,000 care sites from clinics and hospitals to home-based care and virtual care services. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen -- both inside our hospitals and out in the community.

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.