Manager Support Services

Manager Support Services

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings.

Our mission is to make the healing presence of God known in our world by improving the health of the people we serve, especially those who are vulnerable, while we advance social justice for all.

The posted compensation range of $44.18 - $65.72/hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2025-430773 Employment Type: Full Time Department: Administration Hours/Pay Period: 80 Shift: Day Weekly Schedule: 1.0 FTE Monday - Friday (8:00 AM - 5:00 PM) Remote: No Category: Management

Job Summary and Responsibilities

As a Manager of Support Services, you will be responsible for the day-to-day operations and strategic development of key support services. Your impact will be felt across every aspect of our patient care delivery, including:

Leading People & Performance: Inspire & Develop: Provide visionary leadership and direction to foster strategies for the recruitment, retention, and recognition of top talent within ancillary departments. Empower & Guide: Oversee daily work activities and directly guide the functional and technical performance of our dedicated department leaders. Optimize Staffing: Collaborate closely with department leaders to ensure all staffing needs are consistently met, fostering a robust and resilient workforce. Drive Excellence: Oversee departmental performance, including setting ambitious goals, clarifying expectations, monitoring progress, providing constructive feedback and recognition, and developing skills. You'll also address performance issues thoughtfully and effectively through corrective action, always aligning with CommonSpirit Health's commitments.

Ensuring Quality & Patient Safety: Elevate Care Standards: Oversee the relentless pursuit of high-quality patient care. Review and meticulously follow up on incident reports, offering timely recommendations for improvements and revisions. Educate & Innovate: Provide essential education to staff and collaborate with department leaders to implement actionable performance improvement initiatives that enhance patient outcomes. Champion Patient Well-being: Oversee patient care delivery to maximize patient and family satisfaction, while tirelessly minimizing risks of injury or negative outcomes for both patients and employees. Respond & Advocate: Direct staff effectively during emergency situations and serve as a passionate advocate for our patients and their families. Collaborate for Resolution: Partner with our Senior Team to swiftly address patient, campus, and office concerns, ensuring timely resolution and the ongoing maintenance of exceptional care quality.

Enhancing Technology & Resources: Technology Champion: Serve as a Technology Superuser, actively assisting in the orientation and training of new staff, and acting as a vital technology resource for your team.

Job Requirements

• Bachelor's Degree within 24 months of start date.
• Three (3) years of leadership experience.
• Knowledge of Google Suite.

Preferred: Healthcare experience preferred.

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.