Insurance Services Rep II - Remote Eligible

Insurance Services Rep II

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings.

Our mission is to make the healing presence of God known in our world by improving the health of the people we serve, especially those who are vulnerable, while we advance social justice for all.

The posted compensation range of $24.00 - $30.31/hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Under the supervision of the Insurance Services Supervisor, the Insurance Services Representative II is responsible for providing timely and efficient follow-up to all parties necessary to resolve any issues related to insurance or patient billing, consistent with the mission and philosophy of Dignity Health Medical Foundation.

Minimum qualifications:

• Three (3) years minimum experience with insurance in a professional medical billing office.
• Has a thorough understanding of insurances for all groups Dignity Health Medical Foundation services.
• One (1) year experience with IDX and Flowcast.
• Customer service experience.
• Communicate effectively and train end users over the phone.
• High School diploma required or GED.
• Ability to understand complex insurance issues at each different Dignity Health Medical Foundation geographic location.
• Preferred knowledge of working TES edits.
• Working knowledge of computers and demonstrated proficiency in using e-mail systems, Internet and MS office software applications.

The position is remote/work from home in the greater Sacramento area.

Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time.