Department Support Assistant Cardiac Rehab

Department Support Assistant Cardiac Rehab

The posted compensation range of $18.00 - $24.41 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Job Summary and Responsibilities

Responsible for the coordination and completion of clerical and reception duties for Preventive Medicine and Wellness (Adult Fitness, Cardiac Rehab, Medical Nutrition Therapy, Diabetes Self-Management Training). Assists Director with telephone support, scheduling and completion of work documents.

• Greets patients and their families, visitors and other hospital/medical staff in a kind, courteous manner, utilizing the principles of IDEA. Provides assistance with seminars being held in the building. Keeps lobby and public areas organized and professional in appearance.
• Assumes primary responsibility for phone communication activities. Manages multiple phone lines, maintaining a positive, cheerful demeanor.
• Demonstrates a positive, courteous, caring attitude during all encounters with patients and their family members.
• Responds expeditiously to patient or physician complaints, demonstrating an ability to resolve issues independently, with a positive outcome. Escalates issues to supervisor as appropriate.
• Pre-Registers all patients in all programs efficiently and accurately.

Job Requirements

Required

High School Graduate/GED

One year of secretarial experience

Preferred

Secretarial experience in healthcare setting. and Insurance authorization and insurance benefit verification experience. and Accounts Receivable experience in a healthcare business setting. and Patient scheduling experience. and Electronic Medical Record (EMR) experience and Cerner

Where You'll Work

At Dignity Health, living our values means bringing passion into action every day. Dignity Health-Yavapai Regional Medical Center (DH-YRMC), now part of CommonSpirit Health, is a not-for-profit integrated healthcare provider that offers a broad range of inpatient and outpatient services including network-wide opportunities to advance your career.

What started as a simple community hospital, is today a state-of-the-art healthcare system with two acute care hospitals, a network of primary and specialty care clinics, outpatient health and wellness centers, cardiac diagnostic centers, and outpatient medical imaging centers.

As you build your career at DH-YRMC, you'll find Prescott is an inspiring place to live, work and to enjoy the outdoors. It is an inviting community with bygone charm and modern amenities. Local residents enjoy four spectacular seasons, while the area offers nearly year-round sunshine for any outdoor adventures. The carefree, relaxed lifestyle offers short commute opportunities, so you can focus on your career and your family. Dignity Health-Yavapai Regional Medical Center extends this feeling with a strong sense of family, security, and belonging. Our compassion and commitment to quality care has earned awards, such as the Stroke Care Excellence Award (2022), Neuroscience Excellence Award (2021, 2020) and America's 100 Best Hospitals for Stroke Care Awards (2020, 2021) and has placed us at the top of the charts in community and nationwide in healthcare. Come experience the incredible quality-of-life that Dignity Health-YRMC and Prescott has to offer! #hellohumankindness

Total Rewards

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards page.

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.