Department Support Assistant

Department Support Assistant

The role involves clerical and customer service functions within the Imaging Services Department, including greeting and directing patients, preparing patient documents for scanning into the EMR, maintaining security and telecommunications systems, and assisting with basic patient care needs. The position emphasizes adherence to the organization's values, mission, and vision.

Key responsibilities include:

• Completing work with accuracy
• Providing excellent customer service
• Processing documents for EMR
• Verifying patient information
• Maintaining clerical supplies
• Training new staff
• Collaborating with physicians' offices
• Routine record keeping
• Adhering to hospital policies and regulatory guidelines (including HIPAA and confidentiality)

Education required: HS/GED

Preferred: Associate degree or applicable college courses

Licensure/certification required: BLS through AHA

Experience required: One year of clerical experience, One year of customer service experience

St. Luke's Health - Memorial Hospital in Livingston, TX, is located just off Highway 59 south. The 66-bed hospital provides more than 60,000 patient services each year, with half of those services being offered in the Level 4 Trauma-Designated Emergency Department. Services offered include, Orthopedic care, Women's Services, and a state-of-the-art Sleep Center. Imaging services include MRI, CT scan, nuclear medicine scans, 4D Ultrasound, cardiac echocardiograms, fluoroscopy, bone density scanning and 3D mammography.

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

We offer the following benefits to support you and your family:

• Health/Dental/Vision Insurance
• Flexible spending accounts
• Paid Time Off (PTO)
• Tuition Assistance for career growth and development
• Matching Retirement Programs
• Wellness Programs

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.