Client Services & Operations Coordinator

Client Services & Operations Coordinator

ComForCare Home Care is seeking a compassionate, organized, and highly responsive Client Services & Operations Coordinator to support day-to-day agency operations, client care coordination, scheduling support, assessments, and community support activities. This hybrid operational role plays a key part in ensuring smooth office workflow, responsive communication, continuity of care, and high-quality client experiences. The position supports both prospective and current clients while assisting with scheduling coordination, caregiver communication, operational follow-through, and community outreach initiatives. The ideal candidate is dependable, proactive, emotionally intelligent, and able to manage multiple priorities in a fast-paced home care environment. This position includes a combination of office responsibilities and local travel within the agency service area for assessments, client visits, referral relationship support, and community outreach activities. This role works closely with the Director of Operations and Care coordination team to support day-to-day operations, client services, scheduling coordination, and community outreach activities.

Benefits include a competitive salary, flexible schedule, 401(k) with employer matching contributions, training & development, paid time off (PTO), wellness benefits, exclusive discounts, and opportunity for professional growth within a growing organization.

Key responsibilities include client intake & assessment support, scheduling & operations support, client services & communication, and community outreach & relationship support.

Qualifications include experience in home care, healthcare coordination, scheduling, staffing, customer service, healthcare operations, or related field preferred; strong organizational, multitasking, and time management skills; strong verbal, written, interpersonal, and communication skills; ability to function effectively in a fast-paced and changing environment; professionalism and a high level of integrity.